Victim Advocate II

Navajo County•Show Low, AZ

11h

About The Position

Under close supervision, the Victim Advocate II provides crisis and court assistance to victims of crime and performs related duties. The role provides trauma-informed, culturally sensitive advocacy to program participants and their families, assesses immediate needs, helps survivors develop safety plans and service goals, and connects them with legal, shelter, employment, transportation, financial, counseling, medical, mental health, and other services. The position supports victims as they interact with the criminal justice system, including providing court orientation and escorts, communicating case and court-proceeding updates, assisting with victim impact statements and restitution applications, and advocating for victims in court and at restitution hearings. The advocate also provides guidance and resources for post-conviction restitution collection, victim-rights education, training, and outreach. The role participates in rotating after-hours on-call crisis coverage, multidisciplinary team meetings, and community partnerships intended to coordinate responses to child abuse, sexual violence, and domestic violence.

Requirements

High school diploma or GED.
Some college coursework in behavioral science, criminal justice, or a related field.
Two years of legal experience.
Ability to pass a background check.
Valid driver’s license.
Knowledge of the criminal justice system, court proceedings, and court documents.
Knowledge of Title 13 of the Arizona Revised Statutes, victim-notification requirements, and victim compensation.
Knowledge of and ability to apply trauma-informed care.
Knowledge of local, state, and national victim-service resources.
Knowledge of medical, financial, and other assistance agencies and community referral resources.
Knowledge of court procedures regarding restitution collections.
Ability to use a computer, Microsoft Word and related software, and general office equipment.
Knowledge of guidelines, regulations, and statutes affecting the department.
Skill in motivating and advocating for others’ rights.
Effective verbal and written communication skills.
Ability to establish and maintain effective working relationships with employees, other agencies, and the public.

Nice To Haves

Arizona victim advocacy certification, or the ability to obtain certification within one year of the hire date.

Responsibilities

Provide trauma-informed advocacy services to program participants.
Answer crisis calls, assist survivors with safety planning, assess immediate needs, facilitate intake, and make referrals as needed.
Participate in rotating after-hours on-call crisis calls and crisis intervention.
Assess survivors’ immediate needs and develop service goals and plans; provide or refer survivors to appropriate legal, shelter, employment, transportation, financial assistance, counseling, medical, mental health, and other services.
Provide assistance and referrals to agencies specializing in immigration, child abuse, elder abuse, sexual abuse, and disabilities.
Provide culturally sensitive services to victims and families, including women, men, children, LGBTQ+ people, and people from diverse ethnic, racial, and cultural backgrounds.
Provide information about victim rights and victim compensation.
Accompany victims when they interact with law enforcement, courts, prosecutors, and other members of the legal system; may provide transportation to and from court hearings.
Assist with victim advocacy, including courtroom escort, crisis counseling, and liaison with prosecutors.
Assist victims with victim impact statements and restitution applications.
Provide resources and referrals to victims.
Notify victims of court proceedings and case status.
Provide courtroom orientation and prepare victims for court proceedings.
Escort and present victims in court and advocate for them.
Identify victims who may be eligible for victim compensation benefits or restitution.
Attend restitution hearings, including restitution court, with victims; provide support and information to help ensure restitution requests are accurate and lawful.
Assist victims with post-conviction or court-ordered restitution needs by providing guidance, education, and resources for collection efforts.
Assist with victim-rights education, training, and outreach.
Participate in multidisciplinary team meetings.
Build relationships with community partners and allied professions to facilitate a coordinated community response to child abuse, sexual violence, and domestic violence.