Crime Victim Advocate
About The Position
KWA Home Care, a nonprofit multicultural human service agency, is hiring a Crime Victim Advocate in Human Services to provide trauma-informed care and coordinated victim advocacy to survivors and their families across Tacoma, Washington. The role focuses on timely crisis intervention, culturally responsive case management, and helping clients navigate community resources and the justice system. The position combines confidential client support, coordination with justice-system and legal advocacy partners, safety planning, resource referrals, volunteer and program support, and accurate records and reporting. The advocate may also translate short English and Spanish advocacy materials as needed and provide cross-trained coverage for other Human Services functions. The work includes office-based support and coordinated community outreach, balancing scheduled appointments with urgent client needs.
Requirements
- High school diploma or equivalent.
- Valid driver's license, reliable transportation, and auto insurance.
- Ability to pass criminal history and reference checks.
- Strong written communication, confidentiality, and organizational skills.
- Microsoft Office and Excel skills.
Nice To Haves
- Bilingual social worker capability is highly desired.
- Some college is preferred.
- Outreach or advocacy experience is preferred.
Responsibilities
- Provide confidential advocacy and ongoing support to survivors and their families.
- Coordinate with civil and criminal justice partners and legal advocacy resources.
- Assist clients with Crime Victims Compensation and Victim Impact Statements.
- Develop individualized safety plans.
- Connect clients with healing center and community outreach resources.
- Support volunteer coordination and program operations.
- Maintain accurate client records, including intake, progress, and exit documentation.
- Enter data and prepare information for monthly and quarterly reporting.
- Translate short English and Spanish advocacy materials as needed.
- Cross-train and provide back-up coverage for other Human Services functions.
- Review scheduled client contacts and time-sensitive documentation, balance planned appointments with urgent needs, and prepare clear reporting summaries.
- Check in with volunteers and coordinate service flow with the program manager.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Life insurance
- Paid time off
- 11 paid holidays
- 401(k) after one year
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
