Payments - B2B Payables Client Solutions - Vice President

JPMorganChase • Charlotte, NC

6d

About The Position

As a B2B Payables Client Solution Specialist in the Commercial Bank’s Payments organization, you will help define and configure complex solutions for key client relationships and prospective opportunities in partnership with Sales. You will use analytic skills to support product innovation and shape how clients experience offerings through appropriate pricing and positioning. Acting as the voice of the customer, you will understand client needs and communicate feedback to Product teams.

Requirements

• At least 5 years of experience, or equivalent expertise, solving problems across multiple teams and a cluster of products, with a focus on commercial card and payables products.
• Strong technical expertise, payments industry knowledge, and consultative experience supporting complex solutioning and design sessions with clients and prospects.
• Strong executive-level presentation skills, including the ability to consult and sell to C-level audiences.
• Exceptional ability to understand client and prospect needs and turn them into mandated business through solution-based selling that clearly articulates operational and financial benefits.
• Ability to generate ideas that help coverage teams identify and develop new business.
• Excellent selling and negotiation skills, ensuring the full value of J.P. Morgan is clearly communicated.
• Strong writing and analytical skills to support RFP responses, presentation content, and ROI analysis.
• Demonstrated experience working in a highly matrixed and complex organization.

Nice To Haves

• Diligence in maintaining up-to-date and accurate pipeline reports.
• Team-oriented approach and ability to develop strong working relationships with clients, peers, and cross-functional partners.

Responsibilities

• Lead solutioning and adoption of existing and upcoming client-facing products and capabilities, defining and configuring solutions that address client needs and objectives.
• Serve as a subject matter expert on a defined set of products and capabilities, with a deep understanding of client needs and industry trends.
• Support Sales with pricing, pipeline planning, account planning, and team product knowledge through training and collateral materials.
• Engage with client teams to understand pain points and refine solutions.
• Communicate critical client feedback to Product teams to inform the strategic product roadmap.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed