Client Solutions Architect- Payments - Vice President
About The Position
As a Client Solutions Architect Manager in Embedded Finance Solutions, you will help innovate and support the sales process for technical adoption of comprehensive product solutions for clients with complex challenges. You will apply technical expertise in specific products and industries to develop viable solutions that add value, track client product usage, and help ensure results are realized. The role bridges product capabilities and real-world client challenges through collaboration with clients, Sales and Service partners, Technology, and Product teams. It serves as a subject matter expert across payments, digital channels, open banking, and emerging technology integrations, and contributes client feedback throughout product development. The position also represents the organization at client and industry events and provides training and support for new product and channel capabilities.
Requirements
- At least 5 years of experience or equivalent expertise working across a broad, related set of products.
- Ability to apply deep technical understanding to solution configurations in a specific domain.
- Experience supporting Sales in pricing, pipeline planning, and account planning.
- Experience working with clients in a technology field and interfacing with engineers.
- Strong payments industry knowledge, including Payables, Receivables, Liquidity, Foreign Exchange, and Merchant Services.
- Knowledge of digital channels, open banking, and emerging technology products, including API, host-to-host, internet, and mobile.
- Expertise and experience with current technical standards across payments and cash management, such as JSON and ISO 20022.
- Knowledge of Finance (ERP), Treasury Management Systems (TMS), and other Fintech platforms in corporate banking.
- Strong business and technical background, problem-solving skills, and communication skills.
- Strong executive management presentation skills and experience leading technology demonstrations.
Nice To Haves
- Experience supporting a Sales team in pitching and delivering complex technical products, projects, or applications.
- Experience structuring and handling complex business solutions or technology problems to meet client needs while advising teams on strategies and best practices.
Responsibilities
- Lead configuration and modification of the firm's products and solutions, often in partnership with Technology, to address complex client use cases.
- Support Sales in solutioning and in managing deal stages for pricing, pipeline planning, and account planning.
- Engage technical members of client teams through presentations and technical demonstrations of product capabilities and solutions.
- Identify and define product design enhancement requirements based on client feedback.
- Serve as a subject matter expert across digital channels, open banking, and emerging technology integrations, including host-to-host, web, API, and mobile platforms.
- Work with clients and Sales and Service partners to understand business problems and requirements and recommend effective, efficient multi-channel technical integrations and solutions.
- Contribute subject matter expertise and thought leadership to client roundtables, strategy white-boarding, and workshops as required.
- Provide market feedback to Product Managers throughout the product development lifecycle, act as the voice of the client, and assist with concept design, feature development, and preparation for product launches as needed.
- Represent the organization at internal and external client conferences and trade shows.
- Provide training and support on new product and channel capabilities.
Benefits
- Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
