Payments - B2B Payables Client Solutions - Vice President

JPMorgan Chase & Co. • Charlotte, NC

14h

About The Position

As a B2B Payables Client Solution Specialist in the Commercial Bank’s Payments organization, you are an integral part of a team that defines and configures complex solutions for key client relationships and prospect opportunities in partnership with Sales. You act as the voice of the customer by understanding client needs and communicating feedback to Product teams. The role leverages analytical skills to shape product innovation and improve how clients experience offerings through appropriate pricing and positioning.

Requirements

• At least 5 years of experience, or equivalent expertise, solving problems across multiple teams and a cluster of products, focused on commercial card and payables products.
• Strong technical expertise, payments industry knowledge, and consultative experience supporting complex client and prospect solutioning and design sessions.
• Strong executive-level presentation skills, including the ability to consult and sell at the C-level.
• Ability to understand client and prospect needs and convert them into mandated business through solution-based selling that clearly articulates operational and financial benefits.
• Ability to generate ideas that help coverage teams identify and drive new business development.
• Excellent selling and negotiation skills, ensuring the full value of J.P. Morgan is clearly communicated.
• Strong writing and analytical skills for RFP responses, presentation content, and ROI analysis.
• Demonstrated experience working in a highly matrixed and complex organization.

Nice To Haves

• Diligence in maintaining up-to-date and accurate pipeline reports.
• Team-oriented approach and ability to develop strong working relationships with clients, peers, and cross-functional partners.

Responsibilities

• Lead solutioning and adoption of existing and upcoming client-facing products and capabilities, defining and configuring solutions that address client needs and objectives.
• Serve as a subject matter expert on a defined set of products and capabilities, with a deep understanding of client needs and industry trends.
• Support Sales with pricing, pipeline planning, account planning, and product-knowledge development through training and collateral materials.
• Engage with client teams to understand pain points and refine solutions.
• Communicate critical client feedback to Product teams to inform the strategic product roadmap.

Benefits

• Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed