Alpha Front Office Services, Vice President
About The Position
The position will support and maintain the production trading of multiple clients. The position will interface daily with the client’s Front Office Trade Management desk staff and act as a subject matter expert and escalation point. Position has daily Client SLA’s and must ensure the team meets internal deadlines in order for the client to trade on time. Triage complex front office product and trading queries. Familiarity with trading software, SQL, as well as excellent interpersonal skills in a Front Office Trading support role. Comfortable with order execution issues, product issues, and proficient in relationship building with trading staff. Position will interact and provide support to numerous teams and departments within the organization, including Portfolio Services, Trade Settlement, Performance, Reconciliation and others, and act as a subject matter expert for Front Office. Role will include working with the Front/Middle/Back office daily. Build cooperative and professional internal/external relationships and utilizes all available resources throughout the organization to achieve company, team, and client goals.
Requirements
- Bachelor's degree with emphasis in finance, accounting, or economics or equivalent work experience in finance or accounting.
- 12 plus years related industry experience including 6 years of operational trading & trading support experience minimum
- Working knowledge of Domestic and International financials and all related financial trading instruments
- Detailed understanding of Front/Middle/Back Office Finance Operations
- Strong leadership and attention to detail
- Ability to manage a team of 3-8
- Ability to develop business relationships within and outside the organization
- Excellent interpersonal, communication, organizational and problems solving skills
- Ability to multi-task, balance workload and work in a deadline oriented position
- Ability to meet aggressive SLA Deadlines
- Computer proficient including spreadsheet and database applications- Python/SQL/VBA/Macro experience
- Previous trading software experience
Nice To Haves
- Master’s Degree in Finance optional but preferred.
Responsibilities
- Oversee the day to day responsibilities of the team by developing a strong risk management and controlled environment.
- Eliminate risk incidents and inadvertent data disclosures.
- Take a lead role in any internal or external audits.
- Confirm the completion of the review and verification of the staff's work on a daily basis, enforcing stringent procedures and controls.
- Assist in the review and verification process as needed.
- Ensure documentation protocols are followed.
- Conduct high-level analysis in specific areas of expertise, identify and resolve work-processing issues, make suggestions to streamline operations and implement.
- Perform a team lead function.
- Act as a subject matter expert and provide guidance to other employees; including training for new team members, and cross training for existing team members.
- Take active role in new employee onboarding.
- Research complex issues and inquiries.
- Resolve discrepancies and take action on complex and escalated matters from external clients and internal departments.
- Approve documented workflow, procedures and controls.
- Ensure documented procedures and checklists are maintained and up to date.
- Determine impact of activity to other areas.
- Make proactive recommendations and solutions for problem resolution.
- Interface with senior level internal and external clients and other departments on complex matters and inquiries.
- Ad-hoc reporting, including daily, weekly and monthly metrics.
- Engage in complex special projects and assignments including new client onboardings and integrations/upgrades.
Benefits
- retirement savings plan (401K) with company match
- insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
- paid-time off including vacation, sick leave, short term disability, and family care responsibilities
- access to our Employee Assistance Program
- incentive compensation including eligibility for annual performance-based awards
- eligibility for certain tax advantaged savings plans
- inclusive development opportunities
- flexible work-life support
- paid volunteer days
- vibrant employee networks
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What This Job Offers
Job Type
Full-time
Career Level
Executive
