Global Banking & Markets Operations, Change Management, New York - Vice President

Goldman Sachs•New York, NY

11d

About The Position

The Global Banking & Markets Change Management Team is seeking individuals to serve as program or project managers on high-priority initiatives within the Global Banking & Markets Division. The role partners with front-to-back business teams to design and implement solutions across the portfolio, using technical expertise and project management skills to influence working groups and deliver complex projects on time, within budget, and with high quality. The position leads strategic cross-divisional initiatives and helps connect project benefits to program and firm strategy. It provides governance and progress transparency to senior leadership, manages and escalates risks, removes program-level impediments, and partners with product owners on strategic vision, roadmaps, and demand prioritization. It also defines quality assurance and testing approaches, coaches teams on testing practices, and develops post-testing migration strategies.

Requirements

Bachelor’s degree.
7–12 years of relevant experience in business analysis, project management, or program management.
Finance industry experience.
Strong project management skills, including managing the full front-to-back project lifecycle: scoping, planning, defining deliverables, managing risks and issues, reporting status, and driving delivery.
A proven record of delivering results on time and to budget in cross-functional teams.
Excellent written and oral communication and interpersonal skills, including confidence interacting with senior stakeholders.
Extensive leadership experience, including empowering teams, situational awareness, increasing transparency, and resolving conflict on large-scale programs.
Ability to engage and influence stakeholders outside one’s direct control.
Strategic thinking, including identifying cross-functional issues, developing innovative solutions, and communicating implications across processes, systems, and teams, such as costs, risk, and service.
Hands-on approach and willingness to work with teams while coaching them toward efficient and effective performance.

Nice To Haves

Related experience in technology strategy, a client service or business function, and/or management consulting.
Core knowledge of Global Banking & Markets.
Understanding of financial services and operations processes and procedures.
Knowledge of automated testing tools and frameworks.
Experience with JIRA, Confluence, or similar applications.
Knowledge of OKR frameworks and roadmaps.
Working knowledge of using AI to improve efficiency within financial services.

Responsibilities

Lead complex, strategic cross-divisional initiatives in partnership with front-to-back business teams, including product, design, engineering, and operations.
Explain how projects and their benefits support program and broader firm strategy, and influence and shape that alignment.
Recognize, report, and escalate project risks to senior partners and oversee remediation.
Provide transparency into project progress, issues, timelines, and budgets by running governance forums with senior GBM leadership.
Identify and remove program-level impediments by leveraging stakeholders, sponsorship, and relationships.
Partner with product owners to establish strategic vision and forward-looking roadmaps, refine the demand backlog, and balance competing priorities.
Define quality assurance and testing approaches, coach teams on testing best practices, and develop post-testing migration strategies.