Vice President, Veterinary Services

HSSV•Milpitas, CA

21h

About The Position

As a member of the Leadership Team and reporting to the President & Executive Director, the Vice President, Veterinary Services is a strategic, results-driven leader responsible for advancing HSSV’s veterinary services, clinical excellence, and medical priorities. Leading a team of managers and 25+ veterinary support staff in a state-of-the-art facility, the Vice President, Veterinary Services fosters a culture rooted in collaboration, transparency, and shared accountability. This individual provides vision and direction to veterinary programs, leads high-performing teams, and ensures the delivery of exceptional, evidence-based veterinary care. This role works collaboratively across the organization to strengthen operational performance, foster innovation, develop talent, and align veterinary services with HSSV’s overall strategic goals and mission.

Requirements

Proven strategic and operational leadership experience within multi-level, cross functional teams working in a highly collaborative environment; animal welfare or veterinary practice highly preferred.
Deep passion for the mission of HSSV: to save lives, keep families together, and create a better future for pets and their people.
Proven experience leading and developing high-performing teams, with a demonstrated ability to inspire collaboration, drive results, and foster a culture of accountability and excellence.
Ability to adapt to dynamic environments, drive results, and implement optimized solutions.
Strong project, time management, organizational, and data analysis skills; ability to prioritize and manage multiple projects simultaneously in a fast-paced environment.
Excel in key competencies: strategic thinking, integrity and ethical decision-making, strong interpersonal skills, accountability, transparency, and adaptability.
Demonstrate sound professional judgment, maintains a high level of confidentiality, and applies strong critical thinking and problem-solving skills to achieve results.
Outstanding interpersonal, written, and verbal communication skills, with the ability to build trust, engage internal and external audiences, and influence outcomes with stakeholders.

Responsibilities

Develop operational strategies and resource plans that position Veterinary Services for sustained success in alignment with HSSV’s strategic priorities across shelter, clinic, and mobile environments.
Build and maintain a strong, collaborative partnership with the Chief of Shelter Medicine to advance veterinary excellence, strengthen clinical and shelter medicine practices, and ensure alignment across Veterinary Services.
Lead and develop a high-performing team of Veterinary Services managers and support staff fostering strong team dynamics.
Establish and manage performance metrics and goal setting to drive accountability and results.
Mentor managers with defined growth paths to strengthen leadership capabilities.
Champion professional development initiatives that build staff competencies and support both current performance and long-term career growth.
Build, strengthen, and sustain collaborative internal partnerships with HSSV’s veterinarians, senior leaders across Shelter Operations and Community Programs, and other internal stakeholders to co-design and deliver impactful shelter medicine and community care initiatives.
Cultivate alignment across cross-functional partners to advance programs such as spay/neuter and vaccination clinics, TNR efforts, and wellness services.
Serve as a thought leader for the Community Pet Clinic, ensuring programs are rooted in collaboration.
Collaborate with the team and cross-functional stakeholders to develop and implement protocols that uphold the highest standards of care.
Own and drive metrics to evaluate and continuously improve veterinary operations within HSSV’s portfolio of programs and services.
Leverage systems, tools, and data-driven insights to optimize processes and deliver measurable outcomes.
Lead budget planning and financial management for the team, including optimizing inventory, establishing purchasing standards, and managing staffing costs to ensure operational efficiency and fiscal responsibility.
Partner with internal teams and external regulatory bodies to ensure full compliance with all applicable local, county, state, and federal regulations, including OSHA and DEA requirements.
Build strong relationships that support shared understanding, readiness, and continuous alignment with evolving standards.
Other job duties may be assigned as needed.