Vice President - Value Delivery, Cost & Programs Mature Engine
About The Position
The Vice President of Value Delivery, Cost & Programs, Mature Engines is a key member of the civil aerospace services leadership team. This role defines services strategy, policy, and requirements for the AE 2100A, AE 3007A, AE 3007C, BR715, RB211-535, and Trent 800 engines, and ensures the services elements of the Mature Engines business plan are delivered. The position manages a global team responsible for services profit and cash across service contracts, including TotalCare, CorporateCare, and Time & Materials, while maximizing margins. It also shapes engine services and fleet management strategies, improves business outcomes and customer satisfaction, and manages shop visit cost processes and service cost data. The role is based in Indianapolis, Indiana, with a hybrid working pattern of three office days per week. Travel is up to 10% domestically, with limited international travel. Relocation assistance may be provided if applicable.
Requirements
- Associate degree and 10+ years of experience in services, program management, customer support/sales, or engineering management; or bachelor's degree and 8+ years; or master's degree and 6+ years; or JD/PhD and 3+ years; or 12+ years of relevant experience in lieu of a degree.
Nice To Haves
- Strong interpersonal skills, including communication and negotiation across a broad range of stakeholders to deliver business plans and customer requirements.
- Program management, planning, and governance skills.
- Robust business acumen and financial/commercial experience.
- A change leader with a transformational mindset.
- Experience with stakeholder management and establishing relationships at multiple levels.
- Experience managing ambiguity and generating innovative solutions to challenges and problems.
Responsibilities
- Manage a global team accountable for delivery of Services profit and cash in line with MES commitments for all service contracts (TotalCare, CorporateCare, Time & Materials), maximizing margins.
- Define services required to deliver the engine strategy and support and improve the business case through cost reduction, through-life management, and commercial restructuring, maximizing the economical service life of the product.
- Define fleet management strategy and policy, including shop visit forecast and plan, C2C improvements, use of serviceable used material, and major campaign issues; ensure containment, root cause, and corrective actions are in place to meet fleet health and reliability targets.
- Act as a focal point for Services customer-related issues, ensuring they are understood, managed, and resolved to deliver Customer Satisfaction targets.
- Own the Product Attributes Document and drive commitments to meet business cost requirements and shop visit forecast, ensuring sufficient service line and supply chain capacity and capability to support customer needs and the business plan.
- Improve systems and processes to minimize waste and optimize business outcomes across the broader Services landscape.
- Manage shop visit cost processes and service cost data.
Benefits
- Base pay and discretionary bonus plan.
- Health, dental, vision, disability, life, and accidental death and dismemberment insurance, subject to eligibility.
- Flexible spending account and health savings account, subject to eligibility.
- 401(k) retirement savings plan with company match, subject to eligibility.
- Employee Assistance Program.
- Paid Time Off and certain paid holidays.
- Paid parental and family care leave.
- Tuition reimbursement.
- Long-term incentive plan.
- Relocation assistance if applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
Associate degree
