Vice President - Value Delivery, Cost & Programs Mature Engine
About The Position
The Vice President of Value Delivery, Cost & Programs, Mature Engines is a key member of the civil aerospace services leadership team. The role defines services strategy, policy, and requirements for the AE 2100A, AE 3007A, AE 3007C, BR715, RB211-535, and Trent 800 engines, and ensures delivery of the service elements of the Mature Engines business plan. The position manages a global team responsible for service profit and cash commitments across service contracts, including TotalCare, CorporateCare, and Time & Materials, while maximizing margins. The role is based in Indianapolis, Indiana, with a hybrid schedule of three office days per week and up to 10% domestic travel with limited international travel. Relocation assistance is available if applicable.
Requirements
- Associate degree and 10+ years of experience in services, program management, customer support/sales, or engineering management; or
- Bachelor's degree and 8+ years of experience in services, program management, customer support/sales, or engineering management; or
- Master's degree and 6+ years of experience in services, program management, customer support/sales, or engineering management; or
- JD/PhD and 3+ years of experience in services, program management, customer support/sales, or engineering management; or
- 12+ years of experience in services, program management, customer support/sales, or engineering management in lieu of a degree.
Nice To Haves
- Strong interpersonal skills, including communication and negotiation across a broad range of stakeholders to deliver business plans and customer requirements.
- Program management, planning, and governance skills.
- Robust business acumen and financial/commercial experience.
- Ability to lead change with a transformational mindset.
- Experience managing stakeholders and establishing relationships at multiple levels.
- Experience managing ambiguity and generating innovative solutions to challenges and problems.
Responsibilities
- Manage a global team accountable for delivering Services profit and cash in line with MES commitments for all service contracts, maximizing margins.
- Define services required to deliver the engine strategy and support and improve the business case through cost reduction, through-life management, and commercial restructuring, while maximizing the economical service life of products.
- Define fleet management strategy and policy, including shop visit forecasts and plans, C2C improvements, use of serviceable used material, and major campaign issues; ensure containment, root cause, and corrective actions meet fleet health and reliability targets.
- Act as a focal point for Services customer-related issues, ensuring they are understood, managed, and resolved to deliver customer satisfaction targets.
- Own the Product Attributes Document and drive commitments to meet business cost requirements and shop visit forecasts, ensuring sufficient service-line and supply-chain capacity and capability to support customer needs and the business plan.
- Improve systems and processes to minimize waste and optimize business outcomes across the broader Services landscape.
- Manage shop visit cost processes and service cost data.
Benefits
- Base pay and a discretionary bonus plan.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Disability insurance.
- Life insurance and accidental death and dismemberment insurance.
- Flexible spending account.
- Health savings account.
- 401(k) retirement savings plan with company match.
- Employee Assistance Program.
- Paid Time Off.
- Certain paid holidays.
- Paid parental and family care leave.
- Tuition reimbursement.
- Long-term incentive plan.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
Associate degree
