Vice President, Treasury & Servicing Operations

Rockbridge Holdings•Columbus, OH

About The Position

The Vice President, Treasury & Servicing Operations is a key leader on Rockbridge’s finance team, responsible for safeguarding and optimizing cash and loan servicing operations across the firm’s funds, investments, and corporate entities. Reporting to the Controller, the VP serves as the primary contact for cash banking relationships and the senior internal point of contact for cash and servicing support to the business. The role oversees more than 30 banking relationships, nearly 500 bank accounts, and a diverse serviced loan portfolio. The VP strengthens the control environment, leads a two-person team, and shapes the systems and service-provider model that enable treasury and servicing operations to scale. The role combines operational rigor, risk management, and strategic oversight, and calls for a collaborative leader with strong judgment, clear communication, a high standard for accuracy, and a practical, solutions-oriented approach. Responsibilities include treasury operations and payment controls; cash and loan servicing oversight; management of banking, lending, and third-party provider relationships; treasury and servicing systems ownership; and developing the team while improving processes and efficiency.

Requirements

Four-year college degree (B.A. or B.S.).
10+ years of treasury operations and banking experience, including 5+ years leading a multi-bank, multi-entity environment.
Experience with multiple online banking platforms, such as Huntington, BMO, Western Alliance, Chase, and PNC.
Demonstrated expertise in payment controls, including approval structures, entitlements, signer administration, and segregation of duties.
Experience implementing, operating, or maintaining a Treasury Management System such as Kyriba.
Working knowledge of commercial real estate loan servicing and mechanics, including amortization, draws and paydowns, escrows and reserves, and rate adjustments.
Understanding of fund structures, including capital calls, distributions, subscription facilities, and inter-entity flows.
Experience reviewing team deliverables and managing third-party service providers.
Strong proficiency with business applications, particularly Microsoft Excel.
Ability to balance multiple assignments and competing priorities without compromising accuracy.
Ability to build strong working relationships and communicate clearly across teams and levels.
Ability to show initiative, set clear priorities, work independently, and drive projects through to completion.
Exceptional accuracy and close attention to detail.

Nice To Haves

Familiarity with Yardi is strongly preferred.
Real estate or private equity platform experience is strongly preferred.

Responsibilities

Own treasury operations across Rockbridge’s funds, investments, and corporate entities, ensuring cash activity is controlled, accurate, and dependable.
Serve as the primary relationship lead for non-lending banking partners across 30+ banks and nearly 500 accounts.
Design and monitor payment controls, including approvals, dual release, access, signer administration, and segregation of duties.
Oversee daily payment activity, including planning and scheduling, review of significant transactions, and cash settlement for acquisitions, dispositions, and financings.
Manage the opening and closing of bank accounts and services, including related documentation.
Monitor interest income and bank fees and identify opportunities to manage costs.
Partner with Fund Accounting and the fund administrator on capital calls, distributions, and investor-related cash matters.
Ensure timely and reliable daily cash balance and activity reporting using available people and systems.
Oversee cash-related loan servicing, including receipts, draws and paydowns, escrow and reserve administration, lender invoices and remittances, and rate and fee updates in partnership with Loan Asset Management.
Oversee key non-cash servicing activities in Yardi, including borrower invoicing, debt service payments, reserve deposits, and payoff processing.
Coordinate with lenders and third-party servicers on subscription line activity, lender invoices, rate and cap statements, and lender portal administration, supporting Portfolio Management and Corporate Accounting.
Maintain a strong control environment for loan servicing and escrow account administration.
Manage third-party servicing and debt service providers, including scope, service levels, and issue resolution.
Own the treasury management system roadmap for Kyriba and its integration with Yardi, including loan servicing modules.
Oversee user access and system configuration for treasury and servicing platforms in partnership with IT.
Evaluate co-sourced and outsourced operating models, including fund administration, debt services, and managed TMS support, and recommend a path forward.
Lead and develop a two-person team of Treasury Specialist and Treasury & Servicing Specialist.
Identify opportunities to simplify processes, strengthen controls, and improve efficiency as the function evolves.