Treasury & Servicing Specialist

Rockbridge Holdings•Columbus, OH

12h

About The Position

The Treasury & Servicing Specialist supports accurate, controlled, and efficient treasury and loan servicing operations across Rockbridge’s funds, investments, and corporate entities. Reporting to the Vice President, Treasury & Servicing Operations, the role partners with the Treasury Specialist on daily cash activity, banking relationships, reporting, and administration of a diverse loan portfolio. The position supports activity across more than 30 banking relationships and nearly 500 bank accounts, ensuring transactions are completed accurately and on time while maintaining appropriate controls. The role is suited to a detail-oriented, solutions-minded professional who can take ownership, stay organized in a high-volume environment, and communicate confidently with internal partners, lenders, borrowers, and third-party servicers. The successful candidate demonstrates collaboration, sound judgment, accuracy, and an interest in strengthening processes and supporting the broader team.

Requirements

Four-year college degree (B.A. or B.S.).
Approximately 4–6 years of commercial real estate loan servicing, treasury, and/or business banking experience.
Working knowledge of commercial real estate loan servicing and mechanics, including amortization, draws and paydowns, escrows and reserves, and rate adjustments.
Experience with multiple online banking systems, such as Huntington, BMO, Western Alliance, and Chase, as well as lender portals.
Exceptional accuracy and close attention to detail.
Ability to balance multiple assignments and competing priorities without compromising accuracy.
Ability to build strong working relationships and communicate clearly with lenders, servicers, and internal partners.
Initiative, ability to set clear priorities, work independently, and drive projects through to completion.
Experience operating and maintaining a Treasury Management System.
Experience with a loan servicing system.
Strong proficiency with Microsoft Excel and other business applications.
Demonstrated ability to identify process improvements and implement effective solutions.

Nice To Haves

Experience with Kyriba is preferred.
Experience with Yardi is preferred.

Responsibilities

Support daily cash transactions by preparing activity schedules, gathering approvals and supporting documentation, and initiating book transfers, wires, and ACH transactions alongside the Treasury Specialist.
Monitor the Treasury mailbox and respond to requests within 24 hours, including wire instructions, payment confirmations, bank account administration, and general treasury inquiries.
Support bank account administration across more than 30 banks, including account opening and closing documentation, signatory updates, and user administration across bank portals under dual administrative control.
Produce daily cash balance and activity reports and monthly cash files for Portfolio Management, Corporate Accounting, and Fund Accounting, using Kyriba and available system resources.
Support daily operation and maintenance of the Kyriba Treasury Management System and deposit checks across Rockbridge entities using a remote deposit scanner.
Coordinate cash-related servicing for Rockbridge loans with Loan Asset Management, including receipts, principal draws and paydowns, escrow and reserve activity, lender invoices and remittances, and interest rate and service fee updates; prepare payment requests and supporting documentation for initiation by the Treasury Specialist.
Complete non-cash servicing activities for Rockbridge debt investments in Yardi, including invoicing, recording debt service payments, reserve deposits, and payoff processing.
Administer escrow and reserve accounts, including tax payments, annual escrow analyses, monthly reconciliations, and reporting to properties, while maintaining appropriate controls.
Coordinate with lenders and third-party servicers, including Newmark, GBQ, and Argent, on fund-level and corporate debt activity such as subscription line draws and paydowns, lender invoices, rate and cap statements, lender reporting, and portal administration.
Maintain amortization schedules and complete loan and escrow records and supporting documentation in Yardi.
Document treasury and servicing procedures, identify opportunities to improve efficiency, and recommend practical process enhancements.
Carefully review work and self-review all deliverables to maintain a high standard of accuracy.