Vice President, Technology, Strategy and Operations

Newrez LLC•Coppell, TX

1d•Onsite

About The Position

This role serves as the strategic and operational support of the Technology organization, acting as a trusted advisor and key partner to the CIO. It leads enterprise-aligned technology strategy, financial stewardship, workforce planning, and vendor optimization to ensure technology investments deliver measurable business value. The position drives operational excellence through an enhanced operating model, standardized processes, and rigorous performance management. Additionally, it oversees executive reporting, communications, and change management to strengthen alignment, visibility, and accountability across the technology portfolio. This leader brings structure, discipline, and strategic clarity to a complex organization while enabling speed, accuracy, and outcomes.

Requirements

12+ years of experience in technology or financial services, with significant experience in technology operations, strategy, or IT business management.
Proven leadership experience managing cross-functional teams and operating at the executive level.
Experience in vendor strategy, contract management, and third-party performance oversight.
Demonstrated ability to implement operating models, governance frameworks, and performance management systems.
Strong financial acumen, including experience managing large-scale budgets and cost optimization initiatives.
Strong verbal communication skills; strong writing and composition abilities.
Strong interpersonal skills with the ability to develop and maintain effective and professional relationships across the organization and with customers.
Strong influencing and negotiation skills; consultative and collaborative work style.
High learning agility with the ability to learn and integrate business variables and learn new systems and platforms.
Strong analytical skills & problem-solving abilities; solid decision-making abilities coupled with sound judgment.
Effective at managing multiple priorities under tight deadlines in a fast-paced, dynamic environment.
Strong project management and time management capability.
Self-directed and comfortable working with ambiguity and uncertainty.
High degree of professional maturity, integrity, ability to maintain confidential data and information.
High degree of business acumen; strong technical aptitude.
Must have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator.

Nice To Haves

Background in financial services, mortgage, or highly regulated industries preferred.

Responsibilities

Lead annual and multi-year technology strategic planning in alignment with enterprise priorities.
Ensure traceability from strategic objectives to funded initiatives and delivered outcomes.
Own the end-to-end technology budget, including planning, forecasting, and variance management.
Drive long-range financial planning and quarterly reforecasting processes.
Implement cost transparency models (e.g., cost per product, transaction, or capability).
Lead cost optimization initiatives across cloud, vendors, and workforce mix.
Manage technology headcount planning, hiring strategy, and resource allocation.
Develop workforce strategies aligned to roadmap demand, including FTE, contractor, and offshore models.
Partner with HR on organizational design, leadership development, and succession planning.
Ensure alignment between skills, capacity, and strategic priorities.
Own strategic vendor relationships and vendor portfolio strategy.
Partner with procurement on contract structuring, negotiations, and renewals.
Establish and track vendor performance metrics, SLAs, and value realization.
Benchmark vendor performance and costs against market standards.
Define and continuously improve the technology operating model (Agile, product, DevOps).
Standardize demand intake, prioritization, and portfolio management processes.
Drive operational excellence initiatives focused on speed, quality, and throughput.
Establish and monitor delivery and service performance KPIs.
Own the technology OKR framework and performance measurement systems.
Develop executive dashboards and reporting for CIO, executive leadership, and board-level stakeholders.
Translate technical performance into business outcomes, financial impact, and risk insights.
Drive accountability across technology leaders for achieving performance targets.
Lead internal communications for the technology organization, ensuring clarity on priorities and progress.
Support enterprise change management efforts for major technology initiatives.
Strengthen alignment and transparency between technology and business stakeholders.