Vice President, Technology Service Desk/On-Site Support

BNY Mellon • Lake Mary, FL

12h • Onsite

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a Vice President, Technology Service Desk/On-Site Support professional to join our Work Place Technologies Team in Lake Mary, Florida. In this role, you'll make an impact in the following ways: Serving as the senior leader of the desktop support team, setting the standard for exceptional client service through personal example.

Requirements

• Desktop support and lead role in a large environment for 10 years
• Hardware Break fix, software installation and troubleshooting
• Microsoft Windows 11 and Mac OS management
• Service Now, Remote Support, Customer service
• Inventory management with occasional local travel

Responsibilities

• Serving as the senior leader of the desktop support team, setting the standard for exceptional client service through personal example

Benefits

• highly competitive compensation
• benefits
• wellbeing programs
• access to flexible global resources and tools
• Focus on your health
• foster your personal resilience
• reach your financial goals
• generous paid leaves
• paid volunteer time

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed