Vice President, Scrum Leader

BNY Mellon•New York, NY

6d•Onsite

About The Position

The Vice President, Scrum Leader joins the Credit Services team in New York, NY. The role works across business, product, operations, risk, compliance, and technology teams to connect Agile delivery with client, business, operational, and control outcomes in a complex, highly regulated environment. The Scrum Leader establishes and maintains Scrum and helps teams and the organization understand and apply Scrum theory and practice. The role enables teams and programs to deliver high-quality outcomes by facilitating Scrum and program-level events, removing impediments, tracking dependencies, coaching teams in self-management and cross-functionality, and supporting product and program backlog management. It uses data-driven approaches to improve productivity and team performance, guides teams toward high-performing practices, and helps stakeholders address priorities, scope, and delivery challenges. The Scrum Leader also supports AI-enabled and automation initiatives, modernization, data, and digital work, partnering across relevant teams to translate use cases into executable plans while balancing delivery speed, quality, resilience, and governance expectations. A practical understanding of banking and financial services is expected to be brought or developed; exposure to lending, credit, payments, risk, or other regulated financial products is beneficial but not required. The role may oversee and coach less experienced Scrum Leaders.

Requirements

Bachelor’s degree or an equivalent combination of education and experience.
4–8 years of relevant experience in a similar role.
Experience as a Scrum Master for a software development team on large initiatives.
Knowledge of Agile approaches, including Scrum, SAFe, XP, Kanban, and Spotify.
Awareness and experience with Agile techniques such as User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, and Agile Games.
Knowledge and experience using tools such as Jira and Confluence.
Ability to learn new technology quickly, demonstrated through experience in an engineering environment.
Ability to translate ambiguous topics into actionable plans with multiple business, operational, and technical stakeholders.
Excellent communication and mentoring skills.
Ability to drive change, build consensus, and resolve conflicts across multiple parties.
Strong problem-solving skills and knowledge of Agile methods, User Story writing, and prioritization techniques.
Bring or develop a practical understanding of banking and financial services.

Nice To Haves

Previous technical experience is preferred.
Agile certifications such as CSM, PSM, or SAFe SSM are preferred.
Exposure to lending, credit, payments, risk, or other regulated financial products is beneficial but not required.

Responsibilities

Establish and maintain Scrum, and help teams and the organization understand and enact Scrum theory, practice, and an empirical approach to complex work.
Ensure Scrum principles and practices are followed and Scrum events are productive, positive, and kept within timeboxes.
Remove impediments to team progress and track and resolve team dependencies.
Enable programs to meet expected outcomes through problem identification, root-cause analysis, and decision-making support.
Facilitate and guide teams in delivering expected outcomes with high quality and creating high-value increments that meet the Definition of Done.
Help teams achieve daily and iteration goals in the context of program objectives, and help establish iteration goals and PI objectives.
Aggregate team objectives into program objectives.
Use data-driven approaches to help teams eliminate waste and improve productivity and performance.
Work with portfolio and product leaders to manage program backlogs and guide programs while supporting healthy team dynamics around priorities and scope.
Facilitate team-level events, Big Room Planning, and program-level events and readiness.
Maintain the quality of Agile practices within teams’ areas of expertise.
Foster innovation and implementation of strategic solutions in regional or global large programs.
Help manage and optimize value delivery flow through a program or business domain within a line of business.
Guide and coach one or more programs in using Agile practices and principles to deliver high-quality products and services.
Manage enterprise project and program lifecycle activities and artifacts through completion, where applicable.
Coach teams toward high performance by recognizing strengths and improvement areas and using suitable coaching and development techniques.
Teach problem-solving techniques, facilitate problem-solving workshops, and help teams improve and take responsibility for their actions.
Support Product Owners with backlog management and team guidance while facilitating healthy team dynamics around priorities and scope.
Support delivery of AI-enabled and automation initiatives by partnering across business, Product, Engineering, Data, and AI teams to translate use cases into executable plans.
Partner across business, product, operations, risk, compliance, and technology teams to support delivery in a highly regulated environment.
Support modernization, data, automation, and digital initiatives while balancing delivery speed, quality, resilience, and applicable governance expectations.
Contribute to the achievement of related area objectives.
May oversee and coach less experienced Scrum Leaders.