Vice President, Sales Operations - Optum Financial Provider Products - Remote

UnitedHealth Group•Eden Prairie, MN

1d•$159,300 - $273,200•Remote

About The Position

This role is intended to create dedicated executive ownership for the commercial operating infrastructure supporting Optum Financial Provider Products. Reporting to the SVP of Distribution, the VP, Sales Operations will lead revenue operations, commercial analytics, forecasting, attribution, CRM governance, channel management, partner onboarding, partner support, commercial performance reporting, and distribution operations across provider banking, payments, lending, treasury, and future financial solutions. The role will establish the operating systems, reporting frameworks, governance structures, partner management capabilities, and AI-enabled automation necessary to scale provider acquisition, optimize commercial performance, support strategic distribution partnerships, and improve decision-making across the Provider Products organization. This leader serves as the operational backbone of the Distribution organization by ensuring direct and indirect sales channels are measurable, scalable, efficient, and aligned to growth objectives. The ideal candidate will bring a unique blend of building from 0 to 1 and rapidly scaling new products in the market. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Requirements

8+ years of experience in revenue operations, sales operations, channel management, commercial strategy, analytics, business operations, or related disciplines
Experience leveraging technology, automation, analytics, and AI to improve commercial performance
Experience leading commercial operations functions in complex organizations
Experience operating in distribution or partner ecosystems
Demonstrated ability to identify automation opportunities and leverage AI to improve productivity and quality
Demonstrated success building reporting, forecasting, attribution, CRM, and performance management capabilities
Demonstrated financial acumen and business planning experience
Demonstrated success partnering with Product, Marketing, Finance, and executive leadership teams
Willing and able to travel approximately 25% of the time as business needs dictate

Nice To Haves

Healthcare provider market experience
Banking, payments, fintech, lending, treasury management, or financial services experience
Experience building and managing partner ecosystems
Experience leading analytics or business intelligence functions
Experience developing AI-enabled operating models and automation strategies
Experience supporting direct and indirect distribution channels
Experience operating in highly matrixed organizations

Responsibilities

Develop and own CRM governance, lead management, pipeline visibility, forecasting, and sales operating rhythms
Build workforce management capabilities to support and scale internal and external sales teams
Establish commercial reporting, attribution, and performance measurement frameworks
Partner with Finance on forecasting, capacity planning, and unit economics
Improve commercial productivity, efficiency, and revenue performance
Lead onboarding, activation, operational support, and performance management of strategic distribution partners
Develop scalable operating models supporting referral, embedded, co-branded, and strategic partnerships
Establish partner governance, scorecards, incentives, and performance reviews
Improve partner productivity and channel contribution
Own GTM analytics, business intelligence, and executive reporting capabilities
Deliver actionable insights supporting acquisition, conversion, activation, retention, and growth
Establish performance scorecards across products, channels, campaigns, and partnerships
Enable data-driven investment, resource allocation, and growth decisions
Own the AI, automation, and commercial innovation roadmap for the Distribution organization
Deploy AI-enabled workflows, automation, and agent-based capabilities across provider acquisition, onboarding, partner management, and sales operations
Improve scalability, reduce manual effort, and increase seller and partner productivity
Establish the next-generation commercial operating model supporting long-term growth