Vice President, Revenue Operations

BusPatrol•Austin, TX
•Onsite

About The Position

The Vice President of Revenue Operations brings discipline, visibility, and decision support to a nuanced, multi-stakeholder public-sector buying process. This leader owns the systems, processes, and analytics that drive forecast quality, pipeline transparency, clear field direction, and data-driven sales enablement. The role reports to the Executive Team, is based in Austin, Texas, and involves occasional travel. The position oversees forecasting and pipeline processes, field and go-to-market operations, sales enablement and support, compensation and capacity planning, and revenue reporting. It partners closely with Sales leadership, Finance, and Legal to improve deal execution and revenue performance.

Requirements

  • 12+ years of experience in Revenue Operations, Sales Operations, or Strategic Sales leadership in B2G, GovTech, public safety, or other regulated, multi-stakeholder environments.
  • Experience building forecast and pipeline discipline in complex, non-linear, multi-constituent sales cycles, with the ability to describe the before and after.
  • Deep experience with multi-constituent public-sector deals, such as procurement, elected officials, school districts, and law enforcement.
  • Strength in forecasting and pipeline analytics.
  • Strength in stage and exit criteria design, stakeholder-based validation, and CRM hygiene.
  • Strength in translating data into sales enablement and rep-facing support strategies.
  • Strength in territory and quota design and cross-functional GTM process leadership.
  • Strength in sales compensation design and administration, including quota and capacity planning.
  • Strong working knowledge of Salesforce, CPQ, and BI tools such as Tableau, Looker, or Power BI, as well as modern RevOps tools such as Clari.
  • Excellent executive communication and cross-functional collaboration skills, with a bias for measurable outcomes.

Nice To Haves

  • Experience with violator-funded enforcement, school transportation, or smart city safety infrastructure.
  • Experience with OEM- or partner-integrated motions, including VARs, integrators, and transit agencies.
  • Familiarity with public-sector pricing, cooperative contracts such as TIPS, and legislative or grant-based funding mechanisms.

Responsibilities

  • Own the forecasting model and end-to-end process, including forecast quality KPIs and roll-ups.
  • Define and enforce stage entry and exit criteria based on stakeholder alignment and procurement realities.
  • Run a consistent pipeline inspection cadence with Sales leadership that drives specific deal and coverage actions.
  • Standardize stakeholder mapping across procurement, officials, schools, law enforcement, and other stakeholders, and use it to validate stage and risk.
  • Encode procurement paths, including piggybacks, RFPs, co-ops, board votes, and direct awards, into Salesforce and reporting.
  • Use data to direct field focus, including coverage, stage aging, last touch, and risk flags.
  • Define engagement SLAs by deal tier and stage, and ensure they are surfaced and tracked in company systems.
  • Build activity-to-outcome analytics to understand which activities advance deals.
  • Own core sales operations, including Salesforce configuration, the sales technology stack, dashboards, and territory and segment views.
  • Translate pipeline analytics and performance data into actionable sales plays, coaching materials, and targeted enablement initiatives.
  • Equip the sales team with data, systems training, and process knowledge to navigate complex B2G buying cycles.
  • Partner with Sales leadership to identify skill and conversion gaps across the funnel and develop data-backed enablement interventions to accelerate deal velocity.
  • Partner with Finance to design and administer sales compensation plans, including crediting rules and mechanics.
  • Own quota setting and capacity modeling, including new state openings and ramp assumptions.
  • Partner with Finance on planning and performance tracking, and with Legal on contract, risk, and compliance workflows.
  • Own revenue reporting and the narrative for executives and the board, ensuring consistent definitions and commentary.
  • Identify and execute operational levers to expand revenue, including conversion, cycle time, pricing discipline, and coverage.
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