Vice President, Retail

Richemont•New York, NY

9d•$280,000 - $300,000•Hybrid

About The Position

Richemont, a global leader in the luxury sector, is seeking a Vice President, Retail for its Chloé North America organization. This pivotal executive leader will report directly to the CEO of Chloé/President of Fashion and Accessories. The role is responsible for defining and driving the strategic vision for Chloé North America, fostering a culture of excellence, and achieving significant revenue growth and market leadership. The Vice President will have comprehensive accountability for the retail P&L, collaborating with Chloé HQ and regional leadership to create a profitable, operationally sophisticated, and client-centric retail environment. Key responsibilities include setting and achieving sales and KPI targets, cultivating client relationships, and innovating retail processes to maximize the potential of Chloé's regional retail footprint. Strategic focus areas include operational innovation, enhancing the client experience, optimizing productivity, and building a strong global talent pipeline through recruitment, development, and succession planning. This role provides executive leadership to a corporate support team (Retail Operations, Learning & Development, Retail Excellence) and a retail network of over 70 employees, including 15 full-price and outlet stores.

Requirements

Master's degree (MBA preferred) from a top-tier institution, or equivalent executive-level professional experience.
Minimum of 15+ years of progressive executive leadership experience within the luxury retail sector or a high-end global consumer goods company, with a significant portion in apparel, fashion, and footwear.
Experience in P&L management, strategic financial planning, and driving significant revenue growth and profitability in a multi-channel retail environment.
Demonstrated expertise in developing and executing innovative retail strategies, including omnichannel integration, digital transformation, and client experience enhancement.
Exceptional strategic acumen, with the ability to translate market insights into actionable business strategies and drive organizational change.
Leadership style with a proven ability to inspire, motivate, and develop high-performing teams.
Advanced communication, negotiation, and influencing skills, capable of engaging effectively with C-suite executives, global partners, and diverse teams.
Deep understanding of luxury consumer behavior, market dynamics, and competitive landscape.
Proven ability to cultivate strategic relationships and foster cross-functional collaboration at an executive level within a large, international organization.

Responsibilities

Define, champion, and drive the overarching strategic vision and annual business plans for the global retail division, ensuring maximum revenue generation, profitability, and market share expansion.
Assume full P&L accountability, including strategic financial planning, budgeting, forecasting, and rigorous cost optimization initiatives across the retail department.
Provide inspirational and transformative executive leadership to the retail organization, fostering a high-performance culture and empowering regional and local leadership teams.
Strategically guide the development and retention of top-tier retail talent, focusing on leadership capabilities and succession planning.
Strategically partner with executive management across functions (e.g., Merchandising, Marketing, Supply Chain, Digital) to elevate brand services, deepen client engagement, and ensure seamless omnichannel integration.
Design, implement, and continuously evolve a holistic retail strategy that supports aggressive network development, digital transformation, and a best-in-class client experience.
Drive innovation in retail operations, leveraging technology and data to enhance efficiency and effectiveness.
Proactively identify and capitalize on emerging market trends, competitive landscapes, and future business opportunities to enhance Chloé's brand performance and market leadership.
Drive strategic analysis of global retail performance metrics and empower regional leadership to implement data-driven actions to achieve and exceed goals.
Champion a client-centric approach across all retail touchpoints, ensuring an exceptional and consistent luxury experience that reinforces Chloé's brand values and fosters client loyalty.
Lead and oversee critical strategic initiatives and special projects as directed by Global HQ or the President of the Americas, ensuring successful execution and alignment with corporate objectives.