Vice President, Real Estate Operations

FidelityWestlake, TX
Hybrid

About The Position

Fidelity Real Estate is seeking a Vice President, Facilities & Operations to join our global Facilities & Operations team. This leader will drive asset value through critical thinking, effective expense management and infrastructure planning; focusing on associates' needs by leading a team of Hospitality professionals and oversight of amenity programs such as cafeteria and fitness operations, etc. The Vice President of Facilities & Operations, Head of Facilities & Operations, will lead a team of real estate professionals, including our 3rd party facility management partners, that jointly oversee all operational aspects of office space within the global portfolio.

Requirements

  • 15+ years of experience in operations, facility management, real estate, corporate strategy, or management consulting or Masters with 13+ years of experience
  • Proven expertise developing and leading sophisticated strategic initiatives, with experience delivering successful outcomes
  • Experience applying creative frameworks to quickly innovate, improve and sustain impactful programs
  • Ability to initiate, develop, and foster collaborative relationships, in a matrix environment, with internal and external team members across all global sites
  • Ability to effectively articulate a clear strategic vision and influence partners throughout all levels of the organization
  • A consumer-first approach with curiosity and passion to deliver against all needs
  • Confidence and ability to apply financial and operational considerations to develop strategies and execute plans
  • Comfort and success operating in a fast paced and agile culture

Nice To Haves

  • Fidelity is not providing immigration sponsorship for this position.

Responsibilities

  • Lead a team of real estate professionals, including 3rd party facility management partners, that jointly oversee all operational aspects of office space within the global portfolio.
  • Drive asset value through critical thinking, effective expense management and infrastructure planning.
  • Focus on associates' needs by leading a team of Hospitality professionals and oversight of amenity programs such as cafeteria and fitness operations.
  • Collaborate seamlessly with groups inside and outside of Real Estate.
  • Develop and lead sophisticated strategic initiatives, with experience delivering successful outcomes.
  • Apply creative frameworks to quickly innovate, improve and sustain impactful programs.
  • Initiate, develop, and foster collaborative relationships, in a matrix environment, with internal and external team members across all global sites.
  • Effectively articulate a clear strategic vision and influence partners throughout all levels of the organization.
  • Apply industry leading standards and principles and lead operational and engineering teams to maintain space and concepts that enable the organization’s vision.
  • Partner with other real estate functions to align on priorities, develop solutions, and evolve programs with a focus on financial stewardship.
  • Develop ways to increase asset value, decrease operational expenses, and prioritize capital spending.
  • Connect with enterprise leaders to ensure a cohesive and seamless strategic foundation, with emphasis on associate engagement.
  • Lead a team of real estate professionals who are responsible for the daily operation for Fidelity Investments US western real estate portfolio (circa 2.6 M+ square feet).
  • Manage up to 5 director-level people leaders: focusing on goals setting, professional development, leadership, and ongoing communication.
  • Provide 24X7 on-call coverage.
  • Travel up to 30% of the time.

Benefits

  • Global Facilities & Operations team
  • Hospitality professionals
  • Amenity programs such as cafeteria and fitness operations
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