Vice President, Provider Solutions DDI Delivery

Gainwell Technologies LLC•Any city, OH
•$200,000 - $250,000•Remote

About The Position

The Vice President, Provider Solutions DDI Delivery is the single accountable executive for delivery outcomes across assigned Provider DDIs and owns end-to-end performance across multiple concurrent Medicaid Provider system implementations. The role translates approved solutions, architecture, cost models, contracts, and staffing assumptions into executable delivery plans, and establishes the governance, financial controls, talent, and cross-functional accountability needed to deliver commitments with quality and predictability. The executive drives resolution, coordinates escalations, and provides concise executive visibility centered on decisions, owners, deadlines, recovery actions, and measurable outcomes. The role directly manages project-dedicated senior leaders who manage individual implementations. The position owns scope, schedule, cost, quality, contractual commitments, go-live, stabilization, and transition to operations across assigned Provider DDIs. It maintains an integrated portfolio view of milestones, dependencies, staffing, risks, decisions, financial performance, and recovery actions, and leads integrated governance, stage gates, delivery assurance, and transformation of solution delivery practices. It aligns cross-functional teams and delivery partners to approved commitments, challenges assumptions, drives executable recovery plans, and owns delivery economics and alignment of delivery plans, staffing, forecasts, cost models, pricing assumptions, and contractual commitments. The role also drives delivery optimization through standardization, reusable assets, earlier value creation, environment readiness, automation, AI-enabled delivery, and continuous improvement while maintaining quality and governance. It builds a scalable Provider delivery organization with clear roles, capacity and succession plans, performance expectations, and adoption of lessons learned. This is a 100% remote role with travel based on client, program, and leadership needs, anticipated up to 15% annually. The application deadline is November 10, 2026. The stated pay range is $200,000 to $250,000 per year; actual base pay may vary based on geographic region, internal equity, and job-related knowledge, skills, and experience.

Requirements

  • Bachelor's degree in business, information technology, healthcare administration, engineering, or a related field, or equivalent experience.
  • Fifteen or more years of progressively responsible technology delivery, implementation, operations, or professional-services experience.
  • Ten or more years leading large, matrixed organizations.
  • Five or more years at the senior director, vice president, or equivalent level.
  • Ten or more years delivering Medicaid, public-sector healthcare, or similarly regulated programs, including leading Medicaid Provider implementations.
  • Executive accountability for at least two large-scale, multi-workstream implementations from mobilization through go-live, stabilization, and transition to operations.
  • Experience leading multiple concurrent Medicaid Provider implementations or a portfolio with shared product, architecture, engineering, staffing, financial, and client dependencies.
  • Demonstrated ownership of integrated delivery planning, stage-gate governance, delivery assurance, risk management, and recovery planning.
  • Demonstrated accountability for delivery budgets, forecasts, estimates at completion, labor and non-labor costs, change control, revenue timing, margin, and contractual commitments.
  • Proven ability to align senior cross-functional and client leaders to defined decisions, owners, and target dates.
  • Quantified improvement in at least two delivery outcomes, such as cost, cycle time, milestone predictability, quality, defect reduction, client readiness, or productivity.
  • Proven success managing client relationships at all levels in high-stakes environments.
  • Ability to operate at both the program and project levels of solution delivery and adjust work style to ensure project and team success.

Nice To Haves

  • Advanced degree.

Responsibilities

  • Own scope, schedule, cost, quality, contractual commitments, go-live, stabilization, and transition to operations across assigned Provider DDIs.
  • Maintain an integrated portfolio view of milestones, dependencies, staffing, risks, decisions, financial performance, and recovery actions, and provide reporting that drives executive decisions and resolution.
  • Maintain relationships with client executives and implementation teams, ensuring client needs are met and supporting overall client satisfaction.
  • Lead integrated governance across Provider DDIs with clear decision rights, participants, outputs, and escalation paths while preserving implementation-level delivery cadences.
  • Enforce stage gates and approved baselines across solution strategy, architecture, scope, cost, staffing, schedule, product gaps, dependencies, and operational readiness before commitments advance.
  • Drive transformation of solution delivery practices in accordance with organizational strategies and ensure compliance across projects and project teams.
  • Align Product, Engineering, Architecture, Solutioning, Implementation, Customer Experience, Systems, Security, Data and Analytics, Finance, Account leadership, and delivery partners to approved commitments, owners, and dates.
  • Pressure-test delivery assumptions, surface constraints early, and require executable recovery plans with accountable owners, deadlines, dependencies, and measurable exit criteria.
  • Own delivery economics, including budget, forecast, estimate at completion, labor and non-labor costs, change control, revenue timing, margin, productivity, and resource utilization.
  • Keep delivery plans, staffing, forecasts, cost models, pricing assumptions, and contractual commitments aligned to an executable baseline, with impacts and tradeoffs visible before decisions are made.
  • Drive DDI optimization through standardization, reusable assets, earlier value creation, environment readiness, automation, AI-enabled delivery, and continuous improvement without weakening quality or governance.
  • Build a scalable Provider delivery organization with clear roles, RACIs, capacity and succession plans, performance expectations, and closed-loop adoption of lessons learned.
  • Directly manage project-dedicated senior leaders responsible for individual implementations.
  • Serve as a servant leader to project leaders and teams, helping solve complex solution delivery, project delivery, and client engagement challenges.

Benefits

  • Flexible vacation policy for salaried, full-time candidates.
  • 401(k) employer match.
  • Comprehensive health benefits.
  • Educational assistance.
  • Leadership and technical development academies.
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