VICE PRESIDENT, PROPERTY MANAGEMENT OPERATION

USA Properties Fund, Inc.•Roseville, CA

2d•Onsite

About The Position

Leads the execution of USA’s property management strategy across assigned portfolios and markets. Provides strategic and operational leadership to drive financial performance, operational excellence, customer satisfaction, and portfolio growth. Ensures alignment with company objectives through effective team leadership, disciplined execution, and continuous improvement initiatives. Maintains regular interaction with property management teams and cross-functional departments, including Asset Preservation, Capital Markets Group, HR, Marketing, Construction and Asset Management.

Requirements

10 – 15 years in property management and real estate operations, including 5 or more years overseeing regional manager portfolios including operations, compliance, and financial performance.
Experience overseeing more than three thousand five hundred (3500) units.
Proven success optimizing financial performance, driving operational excellence, and improving customer satisfaction across multi-asset portfolios, with advanced financial acumen in budgeting, variance analysis, revenue optimization, A/R Management, Accruals and reclassifications.
Proven experience developing and implementing sales, marketing, and customer service strategies to increase revenue and improve resident retention.
Bachelor’s degree in business, Real Estate, Property Management, or related field, or equivalent experience.
Track record of 10+ years building and leading high-performing teams; recognized as an effective coach with strong expertise in change management.
Experience with RealPage OneSite, Yardi, or similar property management software platforms and Microsoft Office systems.
Ability to travel regularly throughout California and Nevada to support portfolio operations.
Ability to access all areas of assigned properties, including interior and exterior spaces.
Proficiency in Microsoft Office (Word, Excel, Outlook, SharePoint) and property management platforms.
Ability to operate standard office equipment and perform essential job functions in both office and field environments.

Nice To Haves

Industry certifications such as CAM, CAPS, CPM or others are a plus.
Deep knowledge of LIHTC and HUD/Project-Based Section 8 programs, with hands-on expereince managing audits and corrective action plans.
Expereince overseeing more than five thousand (5000) units.
Strong grasp pf industry trends, data analytics, and technology applications to support informed decision making.
Strong written and verbal communication skills, with the ability to present effectively to senior leadership, clients, and teams.
Advanced proficiency in financial analysis, budgeting, and performance management.
Strong leadership and organizational skills, with the ability to influence, develop, and hold teams accountable.
Solid understanding of fair housing laws, landlord-tenant regulations, and compliance requirements in California and Nevada.
Knowledge of OSHA regulations and employment law.

Responsibilities

Develops and executes annual business plans and portfolio strategies aligned with USA Properties Fund, Inc.’s objectives.
Oversees budgeting, forecasting, and financial performance by analyzing operating results, reviewing variances, and partnering with senior leadership to address risks and opportunities.
Directs property operations to ensure adherence to company policies, procedures, and regulatory requirements.
Evaluates performance through property inspections, financial reviews, and operational audits, and implements corrective action plans to achieve targeted results.
Leads recruitment, development, and performance management for assigned teams.
Builds strong leadership pipelines by coaching, mentoring, and holding team members accountable to company standards, values, and performance expectations.
Maintains strong relationships with owners and clients through proactive communication, performance reporting, and responsiveness to inquiries and concerns.
Drives continuous improvement by incorporating client feedback into operations.
Monitors market and economic trends, identifies risks and opportunities, and develops short- and long-term strategies to support portfolio performance and market expansion.
Identifies and leads initiatives that improve operational efficiency, consistency, and scalability.
Partners cross-functionally to design and implement programs, systems, and best practices that enhance performance.
Coordinates with vendors, consultants, and contractors to support operational and capital initiatives.
Ensures effective communication, project execution, and alignment with company objectives.
Upholds USA Properties Fund, Inc.’s Core Values and Mission.
Ensures compliance with all regulatory requirements, company policies, and operational standards.
Promotes a culture of safety and ensures adherence to all safety policies and procedures.
Identifies opportunities to improve efficiency, productivity, and service delivery.
Ensures Regional Managers and their teams operate in full compliance with regulatory and company standards.
Represents USA in industry associations and professional organizations.
Stays current on industry trends, technology, and best practices, applying knowledge to improve business outcomes.