Vice President, Product Management

Unite Us

9h•$225,000 - $265,000•Remote

About The Position

Unite Us is seeking a Vice President, Product Management to lead the product organization responsible for its platform and product suite. The role serves customers across government agencies, health systems, health plans, and community-based organizations, helping them identify needs, coordinate services across sectors, manage referrals and cases, and measure impact while protecting privacy and dignity. The Vice President will set product vision and strategy, lead product directors and managers, and own the portfolio from investment decisions through measurable outcomes. The role will shape the platform's shared services, identity, interoperability, and data foundations so teams can ship independently without fragmenting the customer experience. Product investments should connect customer value with financial results and the needs of the people served. This is a senior leadership role for a product builder with experience architecting platforms, leading product at scale in complex healthcare environments, and developing high-performing teams. The position is U.S.-based and remote, with travel that may reach 25%.

Requirements

12 or more years of experience in product management, solution architecture, or health information technology, including 5 or more years leading product teams and product leaders.
Experience leading a large, multi-team product portfolio in healthcare, health plans, or health IT, with the ability to discuss investment decisions, outcomes, and financial results.
Technical foundation sufficient to engage deeply with architects on platform, identity, and API strategy; platform architecture experience is preferred in the description as an ideal background.
Experience delivering interoperability capabilities in production, such as FHIR APIs, SMART on FHIR applications, or EHR integrations.
Experience building or scaling a platform that enables independent teams to deliver a consistent experience.
Understanding of health data regulation, including HIPAA and the 21st Century Cures Act.
Experience introducing product operating practices into an organization and making them stick.
Outstanding written and verbal communication skills, including communication with executives, boards, and customer leadership.
Comfort presenting to large audiences and an interest in teaching and developing others.
Comfort working in a fast-paced, high-growth environment with ambiguity and competing priorities.
Commitment to social impact initiatives and helping underserved communities.
Bachelor's degree in Computer Science, Information Technology, Public Health, or a related field.
Ability to pass a background check that includes criminal, employment, and education verification.

Nice To Haves

Experience serving special populations, such as Medicaid members, foster youth, or people receiving long-term services and supports (LTSS).
Experience with customer identity and access management (CIAM) platforms such as Ping Identity or Okta.
Background in clinical informatics or clinical decision support.
Experience applying AI to product operations, portfolio management, or products.
Experience in a project-funded organization moving toward a product operating model.
Published research, industry conference presentations, or teaching experience in health information technology or health administration.
A master's degree in Health Administration, Public Health, Business, or a related field is strongly preferred.
Experience with product and roadmapping tools such as Jira, Productboard, or Aha!; analytics tools such as Sigma, Looker, or Tableau; CRM tools such as Intercom or Jira; documentation tools such as Confluence or Google Suite; project management tools such as Asana; performance management tools such as Lattice; or internal tools such as Workday, Zoom, Slack, and Workramp.

Responsibilities

Define and communicate a multi-year product vision and strategy aligned with company goals, customer needs, and the evolving policy landscape for health and community care.
Translate strategy into a prioritized roadmap and make tradeoff decisions transparently.
Stay informed about customers, frontline users, and market trends, including government programs, value-based care, and reimbursement models for non-medical services.
Identify opportunities for AI and advanced analytics to improve needs identification, service coordination, and outcome measurement.
Represent product strategy to the executive team, board, customers, and partners.
Own the product portfolio, including investment allocation, initiative sizing, and return on investment across product lines.
Build product intelligence linking initiatives to financials and outcomes, and run recurring executive business reviews that hold teams accountable to shared outcomes.
Rationalize and consolidate overlapping capabilities to reduce cost, complexity, and security exposure.
Evolve the platform toward configurable, reusable capabilities that enable decentralized teams to deliver a unified experience.
Champion a secure, scalable identity strategy, including SSO, OAuth, OIDC, RBAC, and multi-factor authentication.
Partner with Interoperability Solutions Delivery and Engineering to grow integrations, including FHIR, SMART on FHIR, HL7, EHR integrations, and partner APIs.
Ensure products meet regulatory and compliance requirements, including HIPAA, 42 CFR Part 2, and interoperability rules such as the 21st Century Cures Act.
Build a third-party and partner ecosystem that extends the value of the network.
Lead, mentor, and grow product directors and product managers, fostering empowered, outcome-focused teams.
Establish consistent product practices for discovery, prioritization, outcome measurement, and communicating lessons and delivery.
Recruit and develop product talent, establish growth paths, and celebrate outcomes across the company.
Partner with Engineering and Design leadership as a unified product development leadership team.
Work with Sales, Customer Success, and Implementation to understand customer needs, support strategic deals, and align what is sold with what is delivered.
Collaborate with Marketing on product positioning, launches, and storytelling.
Engage directly with customers and partners, including executive stakeholders at health plans, health systems, and government agencies.

Benefits

Medical, dental, and vision insurance for team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.
Mental health benefits, including an Employee Assistance Program (EAP) and wellness platform subscription.
Flexible Time Off, including volunteer days and mental health days.
14 paid company-wide holidays.
Paid parental leave, including for adoptive parents.
Employee Resource Groups.
Health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.
401(k) with employer match, immediate vesting, and financial wellness resources.
Company-paid life and AD&D coverage, with the option to purchase additional coverage for the employee and dependents.
Disability coverage.
Accident insurance.
Pet insurance.
Company-provided equipment and approved work-from-home supplies.