Vice President, People Technology and Operations

Travere•San Diego, CA
•Remote

About The Position

The Vice President, People Technology and Operations leads Travere’s global People technology, digital transformation, and People Operations capabilities. The role is accountable for reliable technology, including Workday, trusted workforce data, and scalable services that improve the experience of employees, managers, and the People Success team. A key objective is to transform People Success service delivery through AI, automation, integrated systems, and simpler processes. Reporting to the Chief People Officer (CPO), the Vice President translates People Success strategy and business priorities into an integrated technology and service delivery roadmap, advises the CPO on enabling capabilities, and leads execution within the role’s scope. In partnership with IT and functional leaders, the role prioritizes investments, drives adoption, and communicates technical concepts in clear, practical terms. The position leads People technology strategy and governance; Workday and HR systems design, optimization, and support; digital transformation and adoption; and People Operations strategy and service delivery. It also oversees data governance, integrations, reporting, vendor relationships, operational controls, HR systems security, audits, and applicable SOX requirements. The role develops teams and scalable processes, measures service and platform performance, and advances People analytics to support workforce and business decisions. The position is remote in the United States, with approximately 10% domestic and international travel. The listed target base pay range is $285,000–$385,000, with cash and long-term incentive compensation. Benefits are available to eligible employees and dependents.

Requirements

  • Bachelor’s degree in Human Resources, Business, Technology, or a related field; an equivalent combination of education and applicable experience may be considered.
  • At least 15 years of progressive experience in People technology, HR systems, People Operations, or HR transformation, including significant leadership experience.
  • At least eight years of experience managing teams.
  • Demonstrated success designing and scaling People Operations in a growing, complex organization with global operations.
  • Experience leading enterprise HR technology strategy, including Workday implementation or optimization, and translating business needs into effective solutions with sustained adoption.
  • Experience leading HR technology governance, integrations, data quality, release management, and vendor partnerships with IT and business stakeholders.
  • Demonstrated experience applying AI to business processes, including identifying use cases, leading implementation and adoption, and measuring results.
  • Sound judgment regarding data privacy, accuracy, risk, and human oversight.
  • Strong understanding of Workday and the broader HR technology ecosystem, including the ability to evaluate solution designs, lead technical experts, and make platform and investment decisions.
  • Proven ability to redesign processes, clarify ownership, and build scalable service models across functions.
  • Strong analytical skills and ability to turn operational data into clear recommendations and measurable improvements.
  • Ability to lead complex cross-functional initiatives involving technology, process, people, and change management.
  • Sound judgment in handling sensitive employee information, confidential matters, and competing business priorities.
  • Exceptional written and verbal communication skills, including the ability to explain technical information, trade-offs, and business implications in clear, audience-appropriate terms.
  • Ability to influence senior stakeholders, build trust across functions, and develop high-performing teams.
  • Commitment to Travere’s values and patient-inspired mission.
  • Ability to perform face-to-face work with colleagues.

Nice To Haves

  • Experience in life sciences, pharmaceuticals, or biotechnology is strongly preferred.

Responsibilities

  • Own the People technology strategy and roadmap, aligning Workday and the broader technology ecosystem with business priorities, employee needs, and People Success goals.
  • Lead Workday and related HR systems design, optimization, and ongoing support through internal experts and external partners; remain accountable for platform effectiveness and user experience.
  • Establish technology governance, demand prioritization, release planning, testing, and change control in partnership with IT and functional owners.
  • Oversee integrations, reporting, and data governance, establishing accountability for data quality, access, and information flow across systems.
  • Manage technology investments and vendor relationships, with accountability for cost, service quality, adoption, and business value.
  • Lead digital transformation across People Success by redesigning processes and applying AI, automation, and digital tools to improve service, reduce manual effort, and enable scale.
  • Identify and prioritize digital use cases, including employee and manager self-service, knowledge access, workflow automation, reporting, and onboarding.
  • Partner with IT, Legal, Compliance, and other stakeholders to evaluate tools and establish safeguards for privacy, security, accuracy, and human oversight.
  • Lead change management, communications, and training for technical changes; measure adoption and results.
  • Translate the CPO’s People Success strategy into operational priorities and service delivery capabilities, advising on capacity, technology, and process implications as the company grows and evolves.
  • Centralize and simplify People Operations processes where appropriate, establishing clear ownership, consistent standards, and effective service delivery across the employee lifecycle.
  • Lead and develop a team that executes day-to-day operations while advancing strategic improvements and building capacity for future needs.
  • Advise People Success leaders on operational implications of new programs, organizational changes, and business growth.
  • Define how employees, managers, and People Success partners access support, including self-service, case management, escalation paths, and service expectations.
  • Ensure People Success processes and systems deliver accurate data, global consistency, effective controls, and a reliable employee and manager experience.
  • Partner with Payroll, Finance, IT, Stock Administration, and other functions to improve information flow and clarify accountability across shared processes.
  • Establish service and platform performance measures, including resolution time, data accuracy, user adoption, and employee satisfaction; use results to prioritize improvements and demonstrate value.
  • Advance People analytics and reporting so leaders have timely, reliable information for workforce and business decisions.
  • Lead process mapping and continuous improvement, balancing standardization with the needs of different business groups and geographies.
  • Oversee HR systems security, documentation, internal controls, audits, and adherence to applicable SOX requirements.
  • Manage budgets, vendors, project plans, and competing priorities in a dynamic environment.
  • Travel approximately 10% domestically and internationally.

Benefits

  • Premium health, financial, work-life, and well-being offerings for eligible employees and dependents.
  • Wellness and employee support programs.
  • Life insurance and disability coverage.
  • Retirement plans with employer match.
  • Generous paid time off.
  • Cash compensation consisting of base pay and short-term incentive.
  • Long-term incentive compensation in company stock.
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