Vice President of Training and Development

Vibe Restaurants LLC•Farmers Branch, TX

100d•Hybrid

About The Position

The Vice President of Training and Development is a senior leader responsible for the strategy, design, and execution of all training and development programs across the restaurant group. This role ensures a consistent and exceptional guest experience by building a culture of learning and continuous improvement for all team members, from frontline staff to corporate and executive leadership. The ideal candidate is a strategic, creative, and results-oriented professional with a proven track record of developing scalable training solutions in a multi-unit/multi-brand restaurant environment.

Requirements

A Bachelor's degree in Human Resources, Education, Hospitality Management, or a related field is required.
A minimum of 10+ years of progressive experience in training and development, with at least 5 years in a senior leadership role within the multi-unit restaurant or hospitality industry.
Proven expertise in designing and implementing scalable training programs for both corporate and field-based employees.
Strong knowledge of adult learning principles and instructional design methodologies.
Exceptional leadership, communication, and public speaking skills.
Experience with a variety of training technologies and platforms, including LMS, e-learning tools, and video production.

Nice To Haves

A Master's degree or CPLP (Certified Professional in Learning and Performance) certification is a plus.

Responsibilities

Develop a comprehensive, long-term training and development strategy that aligns with the company's business goals and growth plans.
Lead and mentor the training team, fostering a culture of expertise, collaboration, and innovation.
Serve as a key partner to the Operations and Human Resources teams to identify training needs and implement effective solutions.
Design and deliver engaging, effective training programs for all levels of the organization.
Oversee the creation of all training materials, including manuals, e-learning modules, videos, and workshops.
Implement and manage a learning management system (LMS) to track progress and measure the effectiveness of training initiatives.
Develop and implement standardized training procedures for new restaurant openings to ensure a consistent launch.
Work with operations leaders to train on new products, systems, and service standards.
Establish and monitor key performance indicators (KPIs) to measure the impact of training on metrics such as guest satisfaction, employee retention, and sales.
Act as a steward of the company's culture, ensuring that all training programs reinforce the brand's values, mission, and service standards.
Partner with marketing to ensure brand messaging is consistent in all training materials.
Identify and cultivate high-potential talent through structured development plans.
The Vice President of Training and Development is responsible for the strategy, design, and execution of all training and development programs across the restaurant group.
They are a key partner to the Operations and HR teams, designing training for all levels of the organization, and ensuring all programs reinforce the company's culture and brand standards.