Vice President of Product

Jackson Healthcare • Nashville, TN

7d • Onsite

About The Position

Kimedics, LLC, part of LocumTenens.com, is developing workforce solutions for healthcare staffing to help operations teams and clinicians reduce administrative tasks and focus more on patient care. Given the increasing clinician shortage, medical groups need efficient ways to manage their schedules and staffing. Kimedics provides a full-stack solution including roster management, credentialing, scheduling, automated pay calculations, and analytics dashboards to optimize healthcare organization staffing and scheduling for efficiency and cost-effectiveness. As a Jackson Healthcare company, Kimedics is part of the third largest healthcare staffing company in the U.S., serving millions of patients across numerous healthcare facilities.

The Vice President, Product will be the senior product leader for Kimedics, responsible for the entire product function: vision, strategy, roadmap development, team leadership, and product innovation. This role involves translating market opportunities, customer insights, and competitive analysis into a prioritized roadmap that drives customer acquisition, revenue expansion, and retention within a complex customer base including health systems, physician organizations, and managed services partners. The VP of Product will lead and develop the product management team, overseeing processes, ensuring product design accountability, and enhancing AI-assisted delivery capabilities, while collaborating closely with Engineering, Customer Success, Sales, and executive leadership.

Requirements

• Bachelor's degree in Business, Computer Science, Engineering, or a related field required; MBA preferred
• 10+ years of progressive product management experience, including 5+ years in a product leadership role within a B2B SaaS environment
• Demonstrated success building, scaling, and transforming B2B SaaS products into complex, highly regulated, or operationally intensive industries
• Proven track record scaling a product organization and roadmap within a high-growth SaaS company, ideally in the $5M–$25M ARR range
• Experience leading product teams through structural and process changes including role redesign, process installation, and team
• Experience leveraging AI and automation to improve product value and market positioning
• Experience partnering directly with C-suite executives, boards, and/or investors on product strategy
• Experience serving enterprise customers and managing products with multi-stakeholder buying and adoption processes
• Experience leading product management teams within healthcare technology, healthcare services, or healthcare SaaS environment preferred
• Experience with Agile/Scrum methodologies and modern product management tooling (e.g., Jira, Product board, Amplitude)
• Experience balancing customer-specific requirements with long-term platform scalability and product vision
• Ability to adhere to and exhibit the Company Values at all times
• Strong product thought leadership with a history of driving innovation and competitive advantage.
• Establish and communicate a clear product vision that aligns product strategy, customer outcomes, and business growth.
• Establish, implement, and enforce scalable product management processes and team operating disciplines.
• Demonstrated ability to connect product investments to revenue growth, retention, and market share expansion
• Deep understanding of SaaS business models, including ARR/MRR, churn, expansion revenue, and unit economics
• Working familiarity with AI tooling across the product team functions and AI-assisted product workflows; ability to identify automation opportunities within product team job functions, evaluate AI tooling options, and translate AI capability into customer-facing value
• Understanding of healthcare industry trends, customer workflows, and business challenges, particularly within workforce management, staffing, or operational software environments preferred
• Familiarity with healthcare compliance, privacy, security, and data governance considerations
• Strong understanding of vendor-neutral and agency-agnostic market positioning; ability to defend and apply this positioning in customer conversations and product decisions
• Ability to translate customer and market insights into scalable product strategies that drive adoption, retention, and growth
• Strong executive presence with the ability to engage effectively with enterprise customers, managed services partners, and cross-functional leadership teams
• Excellent communication skills, both oral and written, with the ability to influence at all levels of the organization
• Strong analytical and data-driven decision-making skills
• Solid critical thinking and creative problem-solving skills
• Ability to build and maintain relationships with customers, partners, and prospects
• Strong organizational and time management skills
• Ability to work independently and collaboratively
• Flexibility and adaptability to change

Nice To Haves

• MBA preferred
• Experience leading product management teams within healthcare technology, healthcare services, or healthcare SaaS environment preferred
• Understanding of healthcare industry trends, customer workflows, and business challenges, particularly within workforce management, staffing, or operational software environments preferred
• Familiarity with healthcare compliance, privacy, security, and data governance considerations

Responsibilities

• Define and own the product vision, strategy, and multi-quarter roadmap in alignment with company revenue and growth goals, with direct accountability to the President and LT executive leadership
• Partner with executive leadership to translate market opportunity, customer needs, and competitive positioning into a disciplined, prioritized roadmap
• Identify and prioritize opportunities to embed AI-driven automation and predictive analytics into the platform, translating AI capability into concrete workflow outcomes and customer value for practice management, health system operations, and staffing leaders
• Lead product discovery through customer interviews, market research, win/loss analysis, and usage data to validate product investment decisions before commitment
• Own product pricing and packaging strategy in partnership with Sales and Finance to support ARR growth and expansion revenue
• Establish and report on key product metrics (adoption, retention, NPS, feature usage) to measure product-market fit and inform prioritization
• Champion and defend Kimedics' vendor-neutral, agency-agnostic positioning in all product strategy and customer-facing conversations; ensure that platform decisions reinforce rather than compromise this core market differentiator
• Monitor the competitive landscape, including VMS incumbents, scheduling platforms, credentialing vendors, and emerging workforce operations technology and translate competitive intelligence into product strategy adjustments
• Drive product transformation initiatives that create competitive differentiation and accelerate market growth
• Lead, build, and modernize the product management organization through a period of structural transition, including role redesign, onboarding, domain ownership, and operating models to build a high-performing team that scales innovation without sacrificing execution discipline
• Install and maintain product management discipline: formal sprint commitment gates, scope sign-off before estimation, quarterly planning cadences with enterprise clients, and published roadmap communication standards
• Partner closely with Engineering leadership to ensure roadmap feasibility, sprint planning rigor, and on-time delivery including managing the transition from informal agile collaboration to structured, accountable delivery cycles
• Mentor and develop product managers and associates to grow their capabilities in user story definition, product discovery, data-driven prioritization, and customer engagement
• Collaborate with Marketing, Sales, and Customer Success to ensure go-to-market readiness for new features and releases
• Represent the product organization in executive meetings, trade organizations, and key customer roadmap conversations
• Manages the product management team, including hiring, performance management, professional development, and role structure decisions as the organization scales
• Owns and manages the product organization's departmental budget, including tooling, research, and headcount planning
• Provides ongoing coaching, performance management, professional development, performance evaluations, and corrective action as necessary to maximize associate performance and engagement
• Serves as a primary point of contact for enterprise customers, managed services partners, and LT stakeholders on product strategy and roadmap
• Communicates with external vendors, technology partners, and service providers as needed
• Maintains the overall efficiency and effectiveness of the team
• Instills a culture of domain expertise, customer empathy, and competitive awareness within the product team

Benefits

• Company-paid benefits (Basic Life and AD&D, Short and Long-Term Disability, Employee Assistance Program, Compass Health Advocate and Transitions)
• Healthcare benefit options (Value Plan, High Deductible Plan with HSA, Healthcare FSA, Dependent Care FSA, Prepaid Legal Services, 529 Savings Plan, Pet Insurance)
• Paid parental leave
• Company sponsored 401k plan with company matching
• PTO that accrues at a rate of 15 days/year for 1st year and continues to increase with tenure

What This Job Offers

• Job Type: Full-time
• Career Level: Executive