Vice President of Product

The Contingent•Portland, OR

2h•$160,000 - $170,000•Hybrid

About The Position

The Contingent is a 501(c)(3) venture nonprofit that launches, scales, and supports initiatives designed to mobilize communities and empower leaders to create lasting social change. The Vice President of Product will play a critical leadership role in transforming proven approaches into repeatable, scalable solutions. Working in close partnership with the Chief Strategy & Innovation Officer, this leader will build operational excellence across Product Management, Engineering, Design, and State Implementation, ensuring that strategy is translated into disciplined execution. This is an opportunity to lead a high-impact team, improve how Every Child serves communities, and help create the foundation for sustainable growth into new states while increasing the organization's impact for children and families. This role operates within The Contingent’s EOS/Traction framework, functioning as the key senior Implementer to the CSIO’s Visionary leadership. This is a collaborative role by design: the VP of Product works in close partnership with the VP of Marketing & Experience, ensuring that the needs of marketing and customer experience are well understood and faithfully reflected in the product roadmap. Within their own team, this person leads with a coaching and empowering posture, creating the conditions for a talented team to grow, making good decisions, and delivering excellent work. Low ego, high trust, and a genuine investment in the success of others are core to how this role shows up every day.

Requirements

Bachelor's degree in a related field, or equivalent professional experience
8+ years of experience in product management, with at least 4 years in a senior leadership role overseeing product, engineering, and design functions
Demonstrated experience directly managing people managers as well as individual contributors, across a team of 10 or more
Experience translating strategic vision into an actionable roadmap and delivery cadence, ideally within an EOS/Traction or comparable operating framework
Experience leading a product or service through expansion into new markets, regions, or jurisdictions
Experience serving as a senior point of contact for external partners or stakeholders, including managing complex relationships with government, institutional, or enterprise partners
Experience overseeing organizational technology, including decisions about building, buying, or integrating solutions
Leverage multicultural intelligence, intentional listening, and a deep appreciation for diverse perspectives to build trust, strengthen partnerships, and advance organizational impact across communities
The ability to work independently and cooperatively in a diverse, perpetually changing environment, while maintaining a calm and positive spirit
Effective communicator with strong written, verbal, and public speaking skills that is experienced in engaging with diverse audiences
Excellent organizational skills including attention to detail and multitasking skills
The capability of handling ambiguity and driving the work autonomously
Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Experience supporting teams of entry-level professionals and coaching rising leaders in their development
Commitment to the mission of The Contingent, including Every Child and The Script.
Relates well and works effectively with diverse groups of people who represent the range of ethnic, cultural, and socio-economic backgrounds
Ability to articulate a position on the importance of the faith community engaging vulnerable children, youth, and families
Deep commitment to serving vulnerable kids, youth, and families and those in government who work with them
Deep commitment to increasing the diversity of leadership in the communities we serve
Continual growth mindset to develop and improve existing processes to enhance program efficiencies
Demonstrates a passion for operational, technical, and customer experience excellence
Flexible and receptive to constructive feedback
Self-motivated leader that takes initiative
Adaptable to changing situations and processes
Legally eligible to work in the United States

Nice To Haves

Experience working in the nonprofit, social good, or government sector, particularly in roles that required balancing mission-driven outcomes with operational and technical rigor
experience with SharePoint, Asana, and Microsoft Teams is preferred
Experience working with Microsoft Dynamics 365, or another CRM (Customer Relations Management) platform

Responsibilities

Translate the product strategy set by the CSIO into a clear, actionable roadmap that Product Management, Engineering, and Design can execute against with confidence
Work closely with the VP of Marketing & Experience to ensure the roadmap is informed by and responsive to the needs of marketing and customer experience
Own the delivery cadence across Product Management, Engineering, and Design — keeping sprint execution, resource allocation, and product improvement cycles running smoothly
Foster a culture of operational excellence across product delivery, where teams are working efficiently, making good decisions, and taking pride in consistent, high-quality output
Identify and clear obstacles that slow delivery, making timely decisions and bringing the right people in when challenges need broader input
Provide direct leadership to five direct reports: a Director of Engineering (who leads a team of six), a Product Manager, a Senior Product Manager, a Senior UX/UI Designer, and an Implementation Manager
Create a supportive, high-trust environment where team members feel safe to bring forward challenges and do their best work
Serve as the key decision-maker for the team — helping work through complexity, providing clear direction when needed, and creating conditions for confident execution
Coach and develop team members, investing in their growth and building overall team capability over time
Make staffing decisions within Engineering, Product Management, and Design, bringing hiring recommendations at the management level to the CSIO
Lead the implementation of Every Child products and services in new state jurisdictions, overseeing a dedicated implementation team
Serve as a senior point of contact for state executive partners, building strong relationships and ensuring accountability throughout implementation
Identify opportunities to improve and iterate on the product array based on what is learned through new state implementations
Travel quarterly to support new state implementation activities as needed
Serve as a trusted technology partner for program and operations teams, listening to their needs and finding the right approach — whether building in-house, purchasing a product, or integrating an existing solution
Oversee organizational IT through the Engineering team, ensuring the technology infrastructure across the organization is well-managed and responsive to the people who depend on it
Engage across teams to work through cross-functional challenges, making sure product and technology delivery supports the broader goals of the organization
Show up as a collaborative voice in organization-wide planning conversations, bringing an operational and delivery perspective that helps ground strategic decisions in what is achievable
Stay closely connected with the CSIO to ensure the team has clarity on strategic priorities and that execution remains well-aligned as the work evolves