Executive - Vice President of LTL Operations

The Erb Group•Baden, ON

7d•Hybrid

About The Position

The Vice President, Canadian LTL Operations leads Erb's Canadian LTL network across 8-10 terminals in Ontario, Quebec, and Manitoba, providing strategic direction to ensure safe, efficient, and profitable operations. As a member of the Executive Leadership Team, this role is responsible for driving operational excellence, safety, profitability, and exceptional customer experience while ensuring consistency across the network. The Vice President sets the operational vision, leads continuous improvement initiatives, and develops future leaders to support the long-term success of the business. The Vice President, Canadian LTL Operations is accountable for delivering results aligned with the Company's strategic objectives.

Requirements

Bachelor's degree in Business Administration, Supply Chain Management, Transportation, Logistics, or a related field.
Minimum 15 years of progressive leadership experience in transportation, logistics, supply chain, or distribution.
Minimum 10 years leading multi-site operations.
Demonstrated success leading large operational teams through organizational growth and change.
Proven responsibility for large operating budgets and financial performance.
Extensive experience within Canadian LTL transportation is strongly preferred.
Demonstrated experience operating within a federally regulated environment (Canada Labour Code) is strongly preferred.
Executive leadership and strategic planning
Deep knowledge of Canadian LTL operations and transportation networks
Financial and business acumen
Operational excellence and Lean continuous improvement
Change management and organizational transformation
Leadership development and coaching
Customer-focused decision making
Regulatory compliance and risk management, including federal (Canada Labour Code) and applicable provincial requirements
Data analytics and performance measurement
Excellent communication, collaboration, and executive presence

Nice To Haves

MBA or equivalent executive education is considered an asset.
Professional designation (e.g., CCLP, or equivalent) is considered an asset.
Bilingual (English/French) is a strong asset

Responsibilities

Ensure compliance with the Canada Labour Code, applicable provincial legislation, transportation regulations (including hours of service), food safety standards, and Company policies.
Partner with Health & Safety and Driver Services to reduce workplace injuries and vehicle incidents.
Ensure operational readiness for regulatory inspections and audits.
Promote proactive risk management and continuous safety improvement.
Foster a culture where every employee is empowered to identify and address safety concerns.
Establish national service standards across all terminals.
Drive improvements in: On-time performance, Freight quality, Claims reduction, Temperature integrity, Customer satisfaction.
Drive Customer Service and partner with Sales to strengthen customer relationships.
Ensure operational decisions support long-term customer retention and growth.
Lead service recovery efforts for major operational disruptions.
Develop and execute the operational strategy for Canada's terminal network; standardize operating practices across all locations.
Improve productivity through data-driven decision making, optimizing Dock operations, Freight flow, Equipment utilization, Labour productivity, Linehaul efficiency, Terminal capacity.
Lead continuous improvement initiatives utilizing Lean principles and operational best practices.
Evaluate new technologies and automation opportunities that improve operational performance.
Develop and manage annual operating budgets; achieve productivity and profitability targets.
Manage labour and operating expenses; optimize asset utilization.
Support capital planning and investment decisions.
Improve operating ratio and EBITDA contribution; monitor key financial and operational performance indicators.
Identify opportunities for sustainable cost reduction while maintaining service quality.
Lead, mentor, and develop Terminal Managers and operational leaders.
Build succession plans for critical leadership positions.
Establish leadership expectations and performance standards across the network.
Partner with Human Resources to strengthen recruitment, onboarding, leadership development, employee engagement, and performance management.
Foster a workplace culture aligned with Erb's STRIDES Values.
Promote collaboration across operations and corporate departments.
Develop long-term operational strategies that support business growth.
Participate in strategic planning as a member of the Executive Leadership Team.
Identify opportunities to improve network efficiency and profitability.
Support acquisitions, new terminals, service expansions, and operational integration projects.
Champion innovation through technology, automation, analytics, and process improvement.
Ensure the operational network is scalable to meet future customer demands.
Serve as a member of the Executive Leadership Team; contribute to Erb’s strategic direction and annual business planning.
Build strong relationships across all corporate functions.
Lead organizational change initiatives.
Represent the Company with customers, industry partners, regulators, and community stakeholders.
Promote operational excellence through visible leadership and engagement.

Benefits

Company paid health insurance plans (health, prescription, dental and vision)
Company paid group life insurance
Long-term disability insurance
Employee & Family Assistance Program (EFAP)
$1600 in massage therapy benefits
TFSA and RRSP savings plans with company match contributions (available after 3 months)
Profit-sharing opportunity
Referral bonus program
Safety shoe voucher
Uniform and annual tool allowance for apprentice and mechanic technicians
Corporate discounts with Josslin Insurance and Goodlife Fitness
Educational assistance up to 50%, with specific training required by The Erb Group paid in full
Career advancement opportunities
Community and philanthropy opportunities
Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)