Vice President of Legal Operations

Scott & Associates, PC•Plano, TX

2d•Hybrid

About The Position

Scott & Associates, P.C. is a well-established, multi-state legal recoveries law firm seeking a motivated VP of Legal Operations to join the team. Since our founding in 2000, we’ve grown into a leading force in debt recovery litigation, providing trusted and comprehensive legal solutions for major banks and creditors nationwide. Our teams are driven, collaborative, and committed to delivering results — and we’re looking for a VP of Legal Operations who shares this mindset. Ideally, this position would sit near our corporate office in Plano, TX, or this person would be available for regular travel to our Texas HQ. (50% or more) The Vice President of Legal Operations (VP, Lgl Ops) is a key member of the executive leadership team, responsible for leading and optimizing the operational functions of the legal support and production teams to maximize quality production, enhance efficiencies, minimize delays, improve firm performance metrics and support the organization's strategic objectives. This role is pivotal in driving process improvements, implementing immediate interim solutions, facilitating enhanced technology processes, and managing vendor engagement related to legal workflows. The VP will collaborate closely with senior leadership to align legal operations with business goals, as well as ensuring compliance and risk mitigation across all legal activities. The VP will oversee staffing and resource allocation within the VP’s scope of responsibilities and develop leadership capabilities across the VP’s management team. The VP will drive performance metrics to maximize the legal team's effectiveness.

Requirements

Bachelor’s degree in Law, Business Administration, or a related field.
Minimum of 10 years of experience in legal operations, legal project management, or a related legal leadership role.
Proven track record of managing legal department budgets and vendor relationships.
Strong understanding of legal technology platforms and process improvement methodologies.
Excellent leadership, communication, and stakeholder management skills.
Demonstrated experience leading change management initiatives in legal settings.

Nice To Haves

Juris Doctor (JD) degree or equivalent legal qualification.
Experience working in a legal department within a large or complex organization.
Certification in legal operations (e.g., CLOC certification) or project management (e.g., PMP).

Responsibilities

Develop and execute strategies to improve legal department operations, including process optimization and technology adoption.
Manage the legal operations budget, vendor relationships, and external service providers to ensure cost-effective delivery of legal services.
Lead cross-functional initiatives to integrate legal operations with broader business functions and support organizational goals.
Implement and maintain legal project management, knowledge management, and subject matter management systems.
Analyze and report on key performance indicators to drive continuous improvement and demonstrate the value of legal operations.
Lead, mentor and support a large legal operations team, enforcing the firm’s culture and the leadership’s professionalism.
Provide valuable contribution representing the legal operation teams on client performance calls, answering to client metrics, facilitating solutions to identified opportunities and providing insights to improve client relations.
Partner with department leadership on utilization of employee and team level KPIs to contribute to objective evaluations of staffing needs and production expectations.
Drive performance management practices that are practical, consistent, and aligned with company goals.
Foster strategies that support the firm’s attorneys and their ability to provide quality representation of our clients and to meet production goals.