Vice President of Human Resources

Peopleorporated•Fall River, MA

7d•Onsite

About The Position

People, Incorporated is a human service Agency serving the Southcoast community, including the Greater Fall River, New Bedford, and Taunton areas. As a partnership of specialized, integrated programs, we provide unique opportunities to people with life challenges. Since our inception in 1968, we have been one of the largest providers of supports and services to people of all abilities in the community. Let People, Incorporated be Your Path to Opportunity! The Vice President of Human Resources directs and oversees People Incorporated’s Human Resources (HR) department while leading HR practices and objectives that provide an employee-oriented, high-performance culture that emphasizes empowerment, quality, and productivity, along with the recruitment and ongoing development, of a superior workforce – all while upholding the Agency’s mission, strategic plan, standards, and goal attainment. The Vice President of HR oversees training and staff development programs while analyzing training needs to develop new training programs or modify and improve existing programs. This role establishes and maintains workplace culture by demonstrating the highest level of standards as defined by People Incorporated’s mission while working with all levels of management to assess training needs for staff skill- and knowledge-building, professional development, and career path plans. Further, this position acts as a consultant for setting goals and/or development and succession plans for staff. The Vice President of HR also coordinates implementation of program services and their respective policies and procedures according to federal and state laws and regulations. This leadership position serves as a member of People Incorporated’s Administrative Management Team, while assisting and advising Agency program managers on Human Resources issues. The Vice President of HR facilitates activities that enhance employee retention and aligns their work efforts with a strong focus on the Agency mission and core values to guide long-term planning. These actions permeate every aspect of People Incorporated’s daily activities to ensure the Agency’s continued success and growth.

Requirements

Master’s degree in human resources management and 10 years of experience, with 3 years in a supervisory role; or an appropriate combination of education and experience
Knowledge of federal and Massachusetts state laws governing employment
Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point)
Proven ability to handle confidential information with discretion
Skill in administration and/or supervision
Skill in organization, prioritization, and working independently
Ability to serve as a role model and a leader within the Agency and its community
Ability to respond to department emergencies
Ability to communicate and work with others cooperatively
Ability to multi-task
Qualifying criminal background check(s), driving record, and a valid driver’s license are required.

Responsibilities

Provide strategic leadership and oversight for all Human Resources functions, ensuring alignment with the Agency's mission, strategic plan, and organizational goals
Serve as a trusted advisor to the President & CEO, executive leadership team, and managers on all Human Resources matters
Develop, implement, and evaluate HR strategies, policies, and initiatives that support organizational growth and operational excellence
Foster a positive, inclusive, and employee-centered workplace culture that promotes engagement, accountability, and cultural acceptance
Lead succession planning efforts and workforce planning to ensure organizational sustainability
Direct Agency-wide recruitment, hiring, onboarding, and retention strategies
Develop innovative recruitment initiatives to attract qualified candidates in a competitive labor market
Monitor workforce trends, turnover, vacancy rates, and staffing metrics, implementing strategies to improve retention
Oversee employment branding and recruitment marketing initiatives
Provide guidance and consultation to leadership regarding employee relations, disciplinary actions, investigations, conflict resolution, and performance management
Lead complex workplace investigations and recommend appropriate corrective actions
Ensure consistent application of Agency policies and employment practices
Promote positive employee engagement through recognition, communication, and employee satisfaction initiatives
Oversee administration of employee compensation, benefits, leave programs, workers' compensation, unemployment, and HRIS systems
Ensure compliance with the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Fair Labor Standards Act (FLSA), Massachusetts Paid Family and Medical Leave (PFML), COBRA, HIPAA, and other applicable employment laws
Recommend compensation strategies that support recruitment, retention, and internal equity
Oversee annual benefits renewal, open enrollment, and vendor relationships
Direct leadership development, employee training, orientation, and continuing education initiatives
Assess organizational training needs and develop learning opportunities to strengthen employee performance
Coach managers on employee development, performance management, and leadership effectiveness
Develop succession plans and career development pathways
Ensure Agency compliance with all federal, state, and local employment laws, regulations, licensing standards, and accreditation requirements
Oversee HR-specific activities through audits of personnel files, I-9 documentation, licensure, mandatory training, background checks, and employment records
Oversee Quality Assurance-specific activities through audits of programs based on program regulations, program policy, and Agency policy
Lead continuous quality improvement initiatives within Human Resources by evaluating processes, implementing best practices, and leveraging data to improve service delivery and employee experience
Monitor HR metrics and key performance indicators to identify trends and recommend continuous quality improvement initiatives
Develop, review, and update HR policies and procedures to ensure legal compliance and operational effectiveness
Coordinate responses to employment-related audits, investigations, and regulatory inquiries
Develop and manage the Human Resources department’s budget
Monitor departmental expenditures and recommend cost-effective solutions while maintaining quality services
Manage contracts and relationships with benefit providers, consultants, legal counsel, and other HR vendors
Assume responsibility for the work related to the Agency’s retirement plan specific to withdrawals and remittance
Manage EEO compliance and complete and submit yearly EEO-1 reporting
Recruit, supervise, mentor, and evaluate Human Resources staff
Establish departmental goals, monitor performance, and promote professional growth
Foster collaboration across departments while maintaining exceptional communication and professional interaction with employees and managers
Attend meetings, trainings, and professional development as required
Perform other duties as assigned by management