Vice President of Human Resources

Hampton Golf•Jacksonville, FL

3d•Onsite

About The Position

The Vice President of Human Resources provides strategic leadership and executive oversight of all Human Resources functions for Hampton Golf, Inc. and its managed golf clubs, country clubs, hospitality operations, and residential communities nationwide. As a member of the executive leadership team, this position develops and executes people strategies that support organizational growth, operational excellence, regulatory compliance, and a positive Team Member experience. The role serves as a trusted advisor to executive leadership, General Managers, Regional Managers, and Clients, and leads consistent, effective HR practices for a geographically diverse workforce of approximately 2,500 Team Members. The Vice President oversees the Corporate Human Resources department and provides functional HR guidance to management teams across managed properties. The position is based at Hampton Golf’s Jacksonville, Florida Support Center, in a professional corporate office environment, with periodic travel to properties, leadership meetings, and company events as business needs require.

Requirements

Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field.
At least 10 years of progressive HR leadership experience, including 5 years in senior or executive leadership.
Experience supporting multiple locations or geographically dispersed workforces.
Strong working knowledge of employment laws, employee relations, workplace investigations, and compliance.
Experience in workforce planning, executive recruitment, compensation, benefits, and organizational development.
SHRM-CP or PHR certification required.
Executive presence, sound judgment, discretion, and strong business acumen.
Excellent leadership, communication, negotiation, and conflict-resolution skills.
Ability to build trusted relationships with executives, Clients, managers, and Team Members.
Analytical proficiency with HR metrics, financial information, HRIS, and reporting technologies.
Ability to manage competing priorities and organizational change in a multi-property environment.

Nice To Haves

Master’s degree.
Experience in golf, hospitality, private clubs, or another service-oriented industry.

Responsibilities

Develop and execute HR strategies aligned with business objectives, growth, and operational priorities.
Advise executive leadership, Regional Managers, General Managers, and Clients on workforce matters.
Oversee HR operations across managed properties while addressing individual Club and Client needs.
Lead workforce planning, organizational design, succession planning, and leadership development.
Establish HR policies and programs that advance operational efficiency and a high-performance culture.
Guide HR activities related to property transitions, management contract changes, restructuring, and expansion.
Direct workplace investigations, conflict resolution, discipline, performance improvement, and separations.
Advise leaders on complex employment matters and strategies to mitigate legal and operational risk.
Oversee compliance with federal, state, and local employment laws, including FLSA, FMLA, ADA, EEO, and wage and hour requirements.
Partner with legal counsel, insurers, and leadership on employment claims, litigation, and EPLI matters.
Oversee policy interpretation, consistent enforcement, compliance audits, and required training.
Promote fair, consistent, well-documented employment practices and respectful workplaces.
Oversee recruitment and selection for corporate, executive, management, and property-level positions.
Partner with leadership and Clients on executive searches, candidate assessments, and succession plans.
Develop recruiting and retention strategies suited to golf, hospitality, and community management.
Oversee employment offers, screening, onboarding, and hiring practices; analyze staffing trends, turnover, and retention opportunities.
Direct compensation, incentive, benefits, retirement, leave, and employee wellness programs.
Oversee market benchmarking, salary structures, bonus plans, and internal pay equity considerations.
Partner with brokers, payroll providers, insurers, and vendors on cost, service, and compliance.
Lead benefits renewals, open enrollment, and Team Member benefits communications.
Collaborate with Finance and operations on labor costs and workforce-related budgets.
Oversee performance management programs, measurable expectations, coaching, and accountability.
Champion Team Member engagement, recognition, retention, and positive workplace culture; direct engagement surveys, eNPS initiatives, and improvement plans.
Strengthen leadership effectiveness, communication, teamwork, and workplace morale, and promote Hampton Golf’s Culture and Values.
Oversee HR administration, personnel records, HRIS, and employment documentation.
Partner with Payroll and Accounting on pay practices, classifications, and workforce reporting.
Develop dashboards and KPIs covering turnover, retention, recruitment, engagement, training, and labor trends; present HR insights and recommendations to leadership.
Improve HR technology, service delivery, process efficiency, and data confidentiality.
Lead the Corporate Human Resources department, including hiring, training, coaching, performance evaluation, professional development, corrective action, and employment decisions.
Provide functional HR guidance to management teams across managed properties.