Vice President of Human Resource

Lodging Dynamics•Provo, UT

2d•$195 - $220

About The Position

The Vice President of Human Resources oversees the strategy and delivery of an exceptional associate experience, developing and retaining talent while fostering inclusion and transformation. The role develops and implements strategies for talent management, talent pipelines and succession planning, manager and leader development, team effectiveness, and employee engagement. It uses business metrics, reporting, and analytics to guide the people function and works closely with senior leadership to support multiple hotels and the Corporate team. This position serves as a trusted advisor to the Chief Operating Officer and senior leadership, supports organizational effectiveness and major initiatives, and leads the Human Resources team. It oversees HR policy, compliance, talent acquisition, talent development, total rewards, benefits, workplace investigations, budgets, and diversity and inclusion efforts. The role has significant supervisory and organizational responsibilities, including setting departmental goals, managing resources and budgets, developing policies and procedures, and overseeing the work and development of direct reports. Travel of 25% is required.

Requirements

Bachelor's degree from an accredited university or equivalent in a related field.
At least 10 years of experience gained through increasingly responsible Human Resources management positions in the hospitality industry.
Experience in employment law and compliance at state and federal levels.
Demonstrated experience supporting multiple hotels or business locations across multiple states.
Senior Professional Human Resources (SPHR), ATD, or other related certification(s).
Ability to understand and follow oral and written directions and use correct business English and office practices.
Strategic thinking and ability to create short- and long-term workforce and company goals.
Leadership presence and proven ability to influence senior leaders and drive change in a scaling organization, aligning people strategy with business goals and growth.
Ability to build relationships with partners and coach and develop colleagues at all levels.
Critical thinking and ability to develop, document, and communicate strategies.
Excellent communication, presentation, reporting, and interpersonal skills; able to communicate effectively with management and external stakeholders.
Strong organizational and time-management skills and ability to manage multiple priorities and frequent interruptions.
Ability to recognize emergency situations and take appropriate action.
Emotional intelligence and ability to build effective working relationships with team members at all levels.
Ability to build and motivate a team, foster collaboration, and inspire high performance.
Analytical, problem-solving, accuracy, and precision skills.
Understanding of how to develop and implement business strategies and interpret and create policies, procedures, and manuals.
Business acumen, including financial management, budgeting, cost control, and revenue optimization.
Ability to listen, understand, and resolve challenges and concerns from management, team members, and customers.
Coaching, counseling, and mentoring skills.
Visionary mindset and ability to develop and execute business strategy aligned with brand identity and guest expectations.
Knowledge of industry trends, best practices, regulations, and the current industry landscape.
Ability to engage diplomatically with third-party operators and owners and respond appropriately to partner feedback.
Negotiation and public-speaking skills; basic math skills.
Proficiency in Google Docs or Microsoft Word, Google Sheets or Microsoft Excel, Google Slides or Microsoft PowerPoint, and Gmail or Microsoft Outlook.
Ability to adapt to evolving work environments and changing internal and external customer requirements.
Ability to maintain a positive, professional working environment and foster a culture of excellence.
Ability to work effectively in a culturally diverse environment and support diversity and inclusion.
Ability to communicate detailed spoken instructions, hear and distinguish sounds at normal speaking levels, use fingers for tasks such as typing, perform repetitive wrist, hand, and finger motions, and maintain close vision for computer and reading tasks.
Ability to perform sedentary work, sitting most of the time and occasionally exerting up to 10 pounds of force.

Responsibilities

Develop organizational effectiveness and support the Chief Operating Officer on major initiatives.
Advise and consult with the Chief Operating Officer and senior leadership team on HR challenges and strategy.
Lead, oversee, and develop the Human Resources team.
Guide property management teams on HR matters and implement policies and procedures in accordance with applicable laws and regulations.
Ensure compliance with employment laws and regulations, including EEO, ADA, FMLA, and benefits and leave requirements.
Oversee HR-related expenses and budgets.
Create and drive talent acquisition strategy, partner with hotel leadership on recruiting, and participate in key leadership interviews as appropriate.
Build and evolve talent development processes, including core competencies, goal setting, performance metrics, coaching, and performance evaluations.
Create and manage total rewards strategy, including property and corporate compensation guidelines.
Oversee employment and workplace investigations promptly, objectively, professionally, and confidentially.
Partner with benefit providers to maintain and regularly evaluate comprehensive benefit plans.
Promote diversity awareness and a culture of acceptance, belonging, and inclusion.
Maintain professional and technical HR knowledge through continuing education, professional networks, and industry participation.
Maintain professional appearance and effective communication; attend and participate in team meetings.
Follow safety, emergency, company, and regulatory procedures; complete assigned training and comply with company policies.
Carry out supervisory duties, including creating policies and procedures, setting goals, assigning and reviewing work, evaluating performance, recruiting, interviewing, orienting, training, corrective action, complaint resolution, scheduling, approving time records and time off, risk management, safety compliance, and budget oversight.
Travel as required; the position requires 25% travel.