Vice President of Hospitality | Angel Stadium

Legends Global•Anaheim, CA

2d•Onsite

About The Position

The Vice President of Hospitality is a senior-level executive responsible for overseeing the venue’s hospitality operations including guests experience, revenue generation, and financial performance. The Vice President of Hospitality will ensure consistent high standards of service and strategic alignment with company goals with a focus on driving profitability and guest satisfaction.

Requirements

A bachelor’s degree with a minimum of 10 years leadership (including P&L) experience in the contract foodservice industry, preferably in premium services, catering and concessions environment for a sports and entertainment venue.
Proven ability to hire, assess, develop, and grow high performing talent.
Excellent written and verbal communication skills.
Ability to multi-task and prioritize in a deadline-oriented environment.
Strong commitment to delivering a high-level of customer and client service with demonstrated initiative, leadership, and management skills.
Customer service oriented with the ability to interact with all levels of management.
Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays.
Must be able to work in a team environment.
Knowledge of accounting policy and procedures and POS Systems is required.
Must be compassionate, consistent, and fair to the needs of the employees and of the Company.
Must possess strong written and verbal communication and interpersonal skills.
Must be detail oriented, organized, able to work independently, prioritize and multi-task.
Must be willing to contribute and support fellow team members and Venues with a hands-on approach to our culinary operations when needed or asked to maintain our business.

Responsibilities

Lead a high-quality innovative guest experience with quality food and best in class service.
Responsible for operational budget, collaborating with leadership to manage monthly P&L statements and ensuring that all financial reporting is accurate.
Develop and execute comprehensive hospitality strategies aligned with company goals, including revenue maximization, cost control, and service quality enhancement.
Maintain strong and collaborative relationships with the client to include a regular cadence of meetings with designated executives.
Provide leadership and guidance to management personnel to include developing, promoting, counseling, and performance evaluations.
Stay informed about industry trends, competitor activity, and market demands to identify opportunities for improvement and innovation.
Ensure unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines.
Ensure effective systems for inventory and payroll procedures are in place.
Work with leadership teams to develop yearly operational budgets.
Perform other related duties, tasks and responsibilities as assigned.
Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.