Vice President of Health & Social Services

SERVING SENIORS•San Diego, CA

6d•$125,000 - $134,000•Hybrid

About The Position

The Vice President of Health & Social Services provides strategic and operational leadership for Serving Seniors’ health and social service programs, including social services, homelessness services, supportive housing, case management, health education, and wellness programs. The VP builds institutional expertise by translating current evidence and practice knowledge into shared standards, practical guidance, and staff capabilities across Health & Social Services and, in partnership with other department leaders, across the organization. As a Licensed Clinical Social Worker, the VP provides professional social work leadership and strengthens the organization’s response to the complex behavioral health and psychosocial needs of older adults, particularly those experiencing homelessness, housing instability, social isolation, trauma, cognitive challenges, substance use, and other barriers to stability and well-being. The VP directly supervises HSS Program Managers, supports coordination and staff development across programs, and serves on the Senior Leadership Team, contributing to organizational strategy, program development, partnerships, and priorities. This is a hybrid position requiring regular on-site presence and local travel between program locations and community meetings. The stated salary range is $125,000–$134,000.

Requirements

Master’s degree in Social Work (MSW) from a Council on Social Work Education-accredited program.
Current and unrestricted California Licensed Clinical Social Worker (LCSW) license.
Eligibility to provide clinical supervision for registered associates.
At least eight years of progressively responsible experience in social work, behavioral health, aging services, homelessness services, supportive housing, healthcare, or related human services.
At least five years of management or leadership experience.
Experience working with individuals with complex behavioral health, psychosocial, housing, or healthcare needs.
Experience overseeing programs, staff, budgets, contracts, and performance outcomes.
Strong knowledge of professional social work standards, ethics, boundaries, and person-centered practice.
Strong understanding of de-escalation and crisis-intervention best practices.
Understanding of behavioral health, trauma, substance use, cognitive impairment, and crisis intervention and their impact on older adults and people experiencing homelessness.
Knowledge of San Diego County housing and homelessness resources, affordable housing, Permanent Supportive Housing, Coordinated Entry, HMIS, benefits, and tenancy supports.
Strong leadership, coaching, supervision, team-development, communication, and decision-making skills.
Ability to guide managers through complex client, personnel, operational, and ethical situations.
Ability to balance compassionate service with appropriate boundaries, safety, accountability, and risk management.
Ability to develop effective partnerships across healthcare, behavioral health, housing, government, and community systems.
High proficiency with Microsoft Office, web-based systems, HMIS, and client record management systems.

Nice To Haves

Management or leadership experience that includes supervision of managers or multidisciplinary teams.
Experience serving older adults, people experiencing homelessness, or other vulnerable populations.

Responsibilities

Provide strategic and operational leadership for Health & Social Services programs, including homelessness services, supportive housing, case management, social services, health education, and related wellness initiatives.
Directly supervise HSS Program Managers and establish clear expectations, accountability, and coordination across programs.
Foster collaboration, accountability, professional growth, open communication, and mutual respect; coach managers in supporting frontline teams and navigating compassion fatigue and burnout.
Develop departmental goals aligned with Serving Seniors’ strategic plan; evaluate programs, service models, staffing, and workflows; and implement improvements.
Strengthen consistent, high-quality social work practices across programs.
Provide leadership and consultation on complex client situations, behavioral health needs, crisis response, professional boundaries, and ethical concerns, and strengthen connections to appropriate community-based resources.
Promote person-centered, trauma-informed, and strengths-based service delivery.
Establish and monitor program outcomes, quality standards, productivity measures, and contractual requirements; ensure timely and accurate documentation, HMIS and other required data entry, outcome tracking, and grant reporting.
Ensure appropriate documentation, confidentiality, HIPAA compliance, professional standards, and risk-management practices.
Develop and manage department and program budgets.
Build partnerships with healthcare, behavioral health, housing, government, and community organizations.
Identify opportunities for program development, funding, partnerships, and service expansion.
Participate as an active member of the Senior Leadership Team and contribute to organization-wide strategy and decision-making.
Demonstrate commitment to Serving Seniors’ values, vision, and mission.
Perform other duties as assigned.