Vice President of Family Services

ICAN IncUtica, NY

About The Position

ICAN Vice Presidents provide strategic leadership across multiple programs or operational functions. This role translates agency strategy into coordinated action, ensures quality and compliance, and is accountable for outcomes, staff leadership, fiscal oversight, and mission alignment. The Vice President of Family Services is responsible for oversight of ICAN’s portfolio of family-based initiatives including preventive, early childhood and care coordination services.

Requirements

  • BA/BS required; Master’s preferred in a related field.
  • Minimum 5 years of progressive leadership experience.
  • Proven success in managing multi-sector collaborations and high-impact programs and services.
  • Strong understanding of systems of care, trauma-informed practices, and equity-based community engagement.
  • Extensive experience with budget management and grant compliance.
  • Exceptional communication, strategic thinking, and partnership-building skills.

Nice To Haves

  • Master’s preferred in a related field.

Responsibilities

  • Provide strategic leadership across multiple programs or operational functions.
  • Translate agency strategy into coordinated action.
  • Ensure quality and compliance.
  • Accountable for outcomes, staff leadership, fiscal oversight, and mission alignment.
  • Oversee ICAN’s portfolio of family-based initiatives including preventive, early childhood and care coordination services.
  • Provide oversight of all budgets associated with family services, including programmatic and administrative expenses.
  • Analyze budget-to-actual performance and implement corrective strategies as needed.
  • Develop, recommend, and manage annual and multi-year budgets aligned with organizational strategic priorities and contract expectations.
  • Contribute to grant proposal development, including program design, budgets, and outcome frameworks.
  • Build and maintain strategic partnerships with nonprofit organizations, local governments, service providers, and community leaders.
  • Strengthen cross-sector partnerships to improve service coordination and community impact.
  • Identify partnership opportunities that expand service reach and resource alignment.
  • Support collective impact and systems-level collaboration efforts.
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