Vice President of Community Based Care - Dallas County

Texas Family Care Network•Dallas, TX
•Hybrid

About The Position

The Vice President of Community Based Care in Dallas County is responsible for the oversight and management of all aspects of the Dallas County Single Source Continuum Contract (SSCC). This role involves implementing appropriate policies and procedures to meet regulatory and contract requirements, ensuring the delivery of high-quality services within the continuum of care. The Vice President provides leadership and supervision to the management team in Dallas County for Texas Family Care Network, contributes to executive policy decisions, and collaborates with the Executive Team to develop and achieve strategic organizational goals. A key aspect of this role is developing and maintaining strong relationships with DFPS, courts, providers, community organizations, and other key stakeholders.

Requirements

  • Bachelor’s degree in social work, managed care, or related field.
  • Valid driver’s and auto insurance license required.
  • Five (5) years of experience in child welfare.
  • DPS DFPS FBI CBCU Eligibility Determination Child Abuse Clearances

Nice To Haves

  • Master’s degree preferred.

Responsibilities

  • Determines fiscal and political support for services to children and families.
  • Conducts regular community needs assessments, review data on trends and needs of children/families in Dallas County.
  • Assures the service array meets the needs of children to be served within the Dallas County community.
  • Builds and maintains an external local presence that publishes and communicates results with an emphasis on the successes of the community based care model in the region.
  • Promotes the organization’s professional image within local, state, and national communities.
  • Ensures children and families have timely access to services and that barriers are identified and addressed.
  • Implements policies that streamline access to services or create efficiencies.
  • Assures SSCC contract activities are met or exceeded.
  • Assures a culture of Performance Improvement at all levels.
  • Meets or exceeds Storyboard Outcomes.
  • Communicates direction of the Texas Family Care Network values, mission, and expectations to staff and the community within their geographic area; responds verbally and in person to the needs of leaders, teams, and individual staff members.
  • Assures continuous communication with the TFCN CEO, Dallas Management Team and Executive Management Shared Departments regarding emerging trends and issues relevant to strategic goals.
  • Assures external communications in their region are consistent with organization expectations.
  • Focuses on growth of partnerships to enhance successful outcomes for kids/families.
  • Identifies opportunities to expand and strengthen the Dallas County continuum of care.
  • Receives supervision from and actively communicate with supervisor on an ongoing basis throughout the week by phone, email, written message and when possible, in person regarding program matters.
  • Supervises staff directly or their supervisors depending upon the personnel actions including action plans, hiring, terminations, recruitment, vacation and sick day requests.
  • Ensures that program staffing is qualified and provides continued safety of children served with high rates of success/program completion.
  • Engages with other SSCC Leadership and represent Texas Family Care Network in meetings, retreats, or any other business-related activity.
  • Ensures representation on state level or regional level provider, funder and advocacy groups and community groups.
  • Speaks on behalf of the organization at local events, meetings and/or conferences.
  • Engages local civic groups and encourage participation in local activities by employees.
  • Collaborates with CEO of TFCN to seek out and engage key state and local political figures.
  • Ensures community engagement plan is implemented and adhered to.
  • Ensures activities of the community advisory board are consistent with expectations and that community voice is heard, and incorporated into all activities of the appropriate SSCC goals.
  • Completes business plans around all new activities based on data; use resources to gather information.
  • Provides leadership to ensure the effective management of resources.
  • Meets budget expectations and manages expenses and resources to budget.
  • Works closely with the Finance Team to manage exceptional care, purchase services, provider payments and overall expenses.
  • Understands the SSCC reimbursement structure and T3C payment model.
  • Assures regular financial reconciliations occur with the provider network.
  • Understands and adheres to all state specific, accreditation, regulatory, and contract requirements.
  • Knows regulatory expectations for service areas.
  • Knows expectations and meet outcomes of SSCC Contract.
  • Assures staff accreditation.
  • Knows managed care requirements.
  • Understands Heightened Monitoring.
  • Communicates strengths and weaknesses to CEO of TFCN or other appropriate members of the executive team.
  • Implements Performance Improvement Processes when necessary.
  • Ensures ongoing service delivery excellence through the network of providers with whom Texas Family Care Network holds a contract.
  • Monitors all contracts within the network.
  • Ensures appropriate placement of children within the network.
  • Ensures the provision of high-quality and timely delivery of services to children.
  • Identifies areas of risk and develop mitigation plans with CEO of Texas Family Care Network.
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