Vice President of Clinical Services | PAM Health Corporate

PAM Health Corp Business Office • Plano, TX

9d

About The Position

The Vice President of Clinical Services provides day-to-day executive leadership and operational oversight of nursing, therapy, and ancillary services across PAM Health’s clinical programs and hospitals. The role is responsible for safe, high-quality, patient-centered care and for achieving clinical, operational, and organizational objectives. It establishes and standardizes clinical practices, policies, procedures, workflows, and performance expectations while working with facility leadership, medical staff, and corporate teams to advance clinical excellence, regulatory compliance, operational efficiency, workforce effectiveness, and patient outcomes.

The Vice President translates organizational strategy into clinical operating plans and measurable objectives. The role fosters interdisciplinary collaboration, evidence-based practice, accountability, professional development, and continuous improvement, consistent with applicable laws, licensure requirements, accreditation standards, and organizational policies. It oversees nursing, rehabilitation and therapy, and designated ancillary clinical services; supports regulatory readiness and quality improvement; develops clinical leadership and workforce capacity; and monitors operational and financial performance without compromising patient safety or care quality.

PAM Health provides specialty healthcare services through more than 80 locations, wound clinics, and outpatient physical therapy locations in 17 states. Its mission is to provide compassionate, expert care and support recovery through education and research. The company describes a collaborative work environment, competitive pay, generous paid benefit time, insurance options, and professional growth opportunities through its Education Advancement Program.

Requirements

• Bachelor’s degree in Nursing, a rehabilitation-related clinical discipline, healthcare administration, or a closely related field.
• Active, unrestricted professional clinical license in good standing appropriate to the individual’s primary clinical discipline.
• Meet applicable state licensure, credentialing, and eligibility requirements for assigned responsibilities and jurisdictions.
• Maintain required professional licenses and credentials in good standing and promptly disclose restrictions, suspensions, disciplinary action, or other circumstances that may affect eligibility.
• Complete required organizational training and maintain knowledge of applicable healthcare regulations, accreditation standards, professional practice requirements, and clinical compliance obligations.
• At least 10 years of progressively responsible healthcare experience, including substantial experience in nursing, rehabilitation, or other clinical services.
• At least 7 years of progressive clinical leadership or management experience, with responsibility for clinical operations, multidisciplinary teams, or multiple clinical service lines.
• Demonstrated experience providing day-to-day operational oversight of nursing and therapy services.
• Experience directing, coaching, and holding clinical leaders accountable for operational performance, clinical quality, workforce effectiveness, and compliance.
• Demonstrated experience implementing clinical policies and standards, monitoring performance indicators, addressing deficiencies, and advancing quality improvement.
• Experience with clinical workforce planning, staffing models, resource utilization, professional development, and clinical leadership performance management.
• Experience working with executive leadership, facility administrators, medical staff, and corporate departments to achieve clinical and operational objectives.

Nice To Haves

• Master’s degree in Nursing, Healthcare Administration, Health Services Administration, Business Administration, or a related field.
• Active Registered Nurse (RN) license.
• Experience with regulatory surveys, accreditation activities, clinical audits, and corrective action initiatives.
• Experience in rehabilitation hospitals, inpatient rehabilitation hospitals (IRFs), long-term acute care hospitals (LTACHs), or comparable specialty healthcare settings.
• Multi-hospital, regional, or enterprise-level clinical leadership experience.

Responsibilities

• Provide day-to-day executive leadership and operational oversight of nursing, therapy, and ancillary services across assigned clinical programs and hospitals.
• Establish consistent clinical standards, workflows, operating plans, performance objectives, and accountability measures.
• Ensure clinical services are appropriately organized, staffed, supervised, and integrated into patient care.
• Partner with hospital leaders and clinical directors to address clinical performance, operational barriers, staffing challenges, and patient care needs.
• Review clinical performance, identify risks, implement corrective actions, and provide executive-level leadership during significant clinical events or operational disruptions.
• Support implementation of clinical programs, service enhancements, technology, evidence-based practices, and current clinical policies and procedures.
• Oversee nursing operations, standards, staffing practices, professional development, and performance; monitor nursing quality indicators, safety events, adverse outcomes, and infection prevention measures.
• Ensure nursing care planning, assessments, documentation, medication administration, monitoring, and interventions meet applicable standards and requirements.
• Support nursing policies, protocols, competency programs, evidence-based practice, staff engagement, retention, succession development, and improvements to workflows and care coordination.
• Oversee rehabilitation and therapy services, including physical therapy, occupational therapy, and speech-language pathology as applicable.
• Ensure therapy services meet patient needs, practitioner orders, professional standards, and scope-of-practice requirements; establish expectations for productivity, documentation, coordination, and outcomes.
• Monitor therapy access, treatment delivery, functional improvement, discharge readiness, and continuity of care; evaluate staffing, scheduling, caseloads, productivity, and resource use.
• Promote consistent therapy assessment, treatment planning, interventions, documentation, discharge recommendations, competencies, and professional development.
• Oversee designated ancillary services, including laboratory, radiology/imaging, respiratory therapy, and other clinical support services as applicable.
• Coordinate ancillary services with nursing, therapy, medical staff, and other departments; monitor availability, staffing, performance, resource use, quality, and compliance.
• Work with facility leaders and service providers to establish consistent ancillary-service policies, workflows, and expectations, address deficiencies, and monitor improvement.
• Ensure nursing and therapy operations comply with applicable laws, CMS Conditions of Participation, accreditation standards, professional licensing requirements, and organizational policies.
• Partner with facility leadership, Quality, Compliance, Legal, and other functions on regulatory interpretation, readiness, findings, incidents, audits, corrective action plans, and clinical risk mitigation.
• Escalate significant clinical, regulatory, and patient safety concerns to the Chief Clinical Officer and other designated leaders.
• Promote compliance with patient rights, privacy, confidentiality, informed consent, documentation, mandatory reporting, and professional practice requirements; support verification of licenses, credentials, and competencies.
• Partner with the Corporate Quality Department, EVP, Chief Quality Officer, and facility clinical leaders on quality assessment and performance improvement initiatives.
• Analyze clinical trends, performance reports, patient outcomes, and facility data; monitor nursing and therapy indicators and implement evidence-based improvement strategies.
• Support initiatives to reduce preventable harm, improve patient experience, strengthen interdisciplinary collaboration, and enhance rehabilitation outcomes.
• Direct clinical workforce planning with facility leadership and Human Resources; evaluate staffing adequacy, capacity, skill mix, leadership coverage, and resource utilization.
• Support recruitment, retention, engagement, orientation, competency validation, professional development, leadership development, mentoring, succession planning, and internal career growth.
• Set expectations for clinical leader performance, accountability, communication, and execution; support employee relations, performance management, and corrective action with Human Resources.
• Monitor clinical operating plans, budgets, productivity expectations, and resource utilization with finance and operational leadership.
• Evaluate staffing costs, overtime, contract labor, productivity, length of stay, discharge planning, avoidable complications, and other relevant clinical and operational indicators.
• Identify ways to improve efficiency and manage clinical resources, equipment, supplies, and technology while protecting patient quality, safety, and compliance.
• Evaluate clinical programs against organizational benchmarks and develop improvement strategies when performance falls below expectations.

Benefits

• Competitive pay.
• Generous paid benefit time.
• Excellent insurance options.
• Professional growth opportunities through the Education Advancement Program.
• Collaborative work environment with colleagues and leadership and exposure to a variety of patient care levels.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive