Vice President of Clinical Operations

Signature HealthCARE, LLC•UNAVAILABLE, North Carolina

About The Position

Signature HealthCARE is a family-based healthcare company providing integrated services across multiple states, including skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by telehealth and Care.ai-enabled solutions. The organization focuses on person-directed care, quality outcomes, compassionate care environments, and fostering an employer-of-choice culture. The Vice President of Clinical Operations is the top clinical leader for the region, supporting facilities in Virginia and North Carolina and two Tennessee facilities near Memphis. The role involves weekly travel to facility sites and oversight of regional clinical consultants, teams, and facility leaders. The position partners with Regional Vice Presidents to improve quality, survey readiness, clinical leader retention, reimbursement, and compliance outcomes.

Requirements

  • Related field and/or an equivalent combination of training and experience is required.
  • At least five years of related experience in long-term care or geriatrics.

Nice To Haves

  • Associate degree or higher in Nursing is preferred.
  • Active RN license and current registration in the state(s) of employment are preferred.
  • Supervisory experience is preferred.

Responsibilities

  • Partner with Regional Vice Presidents on quality, survey readiness, and clinical leader retention.
  • Provide oversight and guidance to Signature Care Consultants, regional teams, and facility leaders to solve problems, ensure program integrity, and improve clinical, reimbursement, and compliance results.
  • Supervise, mentor, and coach Signature Care Consultants.
  • Ensure Signature Care Consultants are trained and prepared for survey readiness.
  • Partner with Procurement on clinical supply selection.
  • Lead clinical onboarding for Directors of Nursing and Assistant Directors of Nursing.
  • Review metrics and conduct root cause analyses to identify improvement opportunities and develop action plans.
  • Track and mentor clinical leaders on development of plans of correction and areas of concern.
  • Lead quality improvement initiatives with Regional Vice Presidents and ensure completion of actionable items.
  • Ensure clinical training opportunities are provided for discipline-specific roles.
  • Assist Signature Care Consultants as needed with mentoring and developing facility clinical leaders.
  • Follow up continuously to ensure quality processes are embedded and maintained for lasting improvement.

Benefits

  • Medical, dental, and vision coverage
  • First Stop Health virtual healthcare
  • 401(k) and Roth 401(k)
  • Company-paid and voluntary life insurance
  • Health Savings Account (HSA) and Flexible Spending Account (FSA)
  • Paid time off (PTO) and holiday incentive pay
  • Tuition reimbursement and tuition discounts with select universities
  • Student debt assistance for eligible SNF RNs and LPNs
  • Uniform allowance
  • Partner Perks discount program
  • Perfect Attendance Program
  • Pay advance and next-day pay
  • Employee Assistance Program (EAP)
  • Support through VitalLink and the Signature Inspire Foundation
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