Vice President of Applications (Information Technology) - ONSITE in Lynchburg, VA

Centra Health•Lynchburg, VA
•$252,904 - $404,647•Onsite

About The Position

The Vice President of Applications is a senior technology and transformation leader responsible for the strategy, delivery, optimization, and support of enterprise clinical and revenue cycle applications across the health system. The role provides executive oversight for the electronic health record platform, requiring depth of experience with Epic/Cerner or Cerner (Oracle Health), and oversees adjacent clinical, operational, and revenue cycle systems that support safe, efficient, integrated, and digitally enabled care. The VP partners with clinical, operational, financial, and technology leaders to transform workflows, improve clinician and patient experience, strengthen revenue cycle performance, and accelerate adoption of artificial intelligence, automation, and data-driven capabilities. The position aligns application strategy with enterprise priorities, ensures reliable service delivery, and advances measurable outcomes across quality, access, productivity, financial performance, and user satisfaction. This leader is expected to act as an enterprise transformation partner, using Epic/Cerner, AI, automation, analytics, and workflow redesign to simplify care delivery, reduce administrative burden, improve throughput and access, enhance documentation quality, and optimize revenue cycle performance. The role translates strategic priorities into executable technology roadmaps and measurable operational outcomes.

Requirements

  • Bachelor’s degree in information technology, healthcare administration, business administration, a clinical discipline, or a related field.
  • At least 10 years of progressive healthcare information technology leadership experience.
  • Significant experience leading clinical applications in a hospital, integrated delivery network, academic medical center, or large health system environment.
  • Experience with Epic/Cerner, including leadership responsibility for implementation, optimization, upgrades, application support, governance, or enterprise roadmap planning.
  • Demonstrated experience supporting or transforming clinical workflows, revenue cycle operations, patient access, and interdisciplinary care delivery through technology-enabled change.
  • Proven ability to lead large, multidisciplinary teams and manage complex application portfolios, projects, vendors, budgets, and operational priorities.
  • Experience applying AI, automation, analytics, or intelligent workflow capabilities to improve healthcare operations, clinical effectiveness, or administrative productivity.
  • Strong understanding of healthcare operations, clinical informatics, revenue cycle processes, interoperability, regulatory requirements, privacy, security, and enterprise change management.
  • Ability to influence senior executives, clinicians, operational leaders, and technology teams through clear communication, collaboration, data-driven decision-making, and disciplined execution.

Responsibilities

  • Lead the enterprise applications portfolio supporting clinical care, revenue cycle, patient access, pharmacy, laboratory, imaging, interoperability, and other health system operations.
  • Provide executive oversight for Epic/Cerner strategy, governance, implementation, optimization, release management, upgrades, support, and adoption across clinical and revenue cycle domains.
  • Develop and execute a multiyear applications roadmap aligned with health system strategy, clinical transformation, financial stewardship, regulatory priorities, and digital innovation goals.
  • Partner with clinical, operational, and financial leaders to redesign workflows that reduce friction, improve safety and quality, enhance provider and caregiver experience, and support standardized, evidence-based care.
  • Advance revenue cycle transformation by optimizing Epic/Cerner and related platforms to improve registration, authorization, coding, charge capture, billing, denial prevention, collections, and overall financial performance.
  • Identify, prioritize, and deliver AI, automation, and intelligent workflow solutions that improve productivity, reduce manual work, strengthen decision support, and enable scalable operations.
  • Establish application governance, prioritization, and portfolio management practices that balance enterprise needs, operational demand, resource capacity, cybersecurity, compliance, and return on investment.
  • Ensure high-quality application service delivery, including incident management, problem resolution, service level performance, user support, change management, release readiness, and communication.
  • Build, mentor, and lead a high-performing applications organization with capabilities in Epic/Cerner, clinical informatics, revenue cycle systems, project delivery, vendor management, business analysis, testing, training, and customer service.
  • Collaborate with data, analytics, and AI leaders to embed actionable insights, predictive models, automation, and responsible AI practices into clinical and operational workflows.
  • Oversee vendor relationships, contract performance, platform roadmaps, and partner accountability for Epic/Cerner and other strategic application partners.
  • Maintain compliance with healthcare regulations, privacy and security requirements, documentation standards, change control processes, and audit expectations.
  • Measure and communicate outcomes using performance indicators tied to clinical effectiveness, revenue cycle value, application reliability, adoption, optimization, and user satisfaction.
  • Use technology and workflow redesign to simplify care delivery, reduce administrative burden, improve throughput and access, enhance documentation quality, and optimize revenue cycle performance.
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