Vice President, Middle Office
About The Position
In this role, you’ll make an impact in the following ways: Responsible for overseeing quality of outsourced functions in accordance with SLD. Handles client engagement and supports client meetings. Provides recovery support for offshore functions and retains knowledge of offshored functions to enable business recovery. Identifies and supports service improvement opportunities, technology engagement, and new business engagement. At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
Requirements
- Bachelor’s degree in finance or the equivalent combination of education and experience is required.
- No direct reports.
- Provides guidance to less experienced Middle Office staff as needed and is tasked with Team Lead responsibilities.
Nice To Haves
- 7-10 years of total relevant work experience preferred.
Responsibilities
- Responsible for overseeing quality of outsourced functions in accordance with SLD.
- Handles client engagement and supports client meetings.
- Provides recovery support for offshore functions and retains knowledge of offshored functions to enable business recovery.
- Identifies and supports service improvement opportunities, technology engagement, and new business engagement.
- Serves as a subject matter expert and conducts research to gather information on the most complex, multi-faceted transactions and provides answers to complex inquiries that have been escalated.
- Exercises own judgment and collaborates with multiple internal and external stakeholders to resolve reconciliations of accounts for the most complex or atypical transactions and reviews/approves work of junior team members.
- Provides training to outsourced teams around new products, acts as SME to support Product in defining service offering, and provides/reviews MIS/KRI/KPIs as required.
Benefits
- highly competitive compensation
- benefits
- wellbeing programs
- access to flexible global resources and tools for your life’s journey
- Focus on your health
- foster your personal resilience
- reach your financial goals
- generous paid leaves
- paid volunteer time
- 401(k) plan
- Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents
- various paid time off benefits, such as vacation and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Manager
