Vice President Loan Trading Operations Manager
About The Position
The Loan Doc & Proc Sr Mgr manages professional teams and departments, applying subject matter and industry expertise within a defined area. The role contributes to operational standards and requires an in-depth understanding of how areas integrate across the sub-function and support the objectives of the broader function. It requires basic commercial loan awareness, strong communication and diplomacy skills, and accountability for the volume, quality, timeliness, and delivery of results. The position may involve short-term and resource planning, policy formulation, budgeting, and full management responsibility for a team, including performance evaluations, compensation, hiring, discipline, and terminations. The position manages the preparation and review of loan documentation and supports activities across the loan process. It independently processes and closes loans in a complex loan operations environment, leads initiatives and projects, develops business plans and procedures, identifies process improvements and cost-saving opportunities, and oversees the quality and integrity of team deliverables. The role works with internal and external clients and stakeholders, provides leadership and coaching to staff, and ensures risks and control issues are appropriately managed. Individuals are expected to be accountable, ethical, results-oriented, trustworthy, and credible.
Requirements
- 6–10 years of experience.
- Reasonable knowledge of business processes, systems, and tools used in the loan process.
- Understanding of loan processes, procedures, products, and services.
- General awareness of managing, preparing, and reviewing loan documentation.
- Ability to identify, mitigate, manage, resolve, and escalate risks and issues.
- Awareness of risk types, policies, control measures, and processes.
- Ability to comply with applicable laws, rules, and regulations and adhere to policies.
- Bachelor’s or university degree.
Nice To Haves
- Master’s degree.
- Loan IQ experience.
Responsibilities
- Manage the preparation and review of loan documentation and provide support for tasks related to the loan process.
- Independently process and close loans in a complex loan operations environment.
- Lead the team as a subject matter expert to drive and implement business initiatives, client solutions, and projects.
- Develop and exercise business plans, policies, and procedures; lead projects; and identify innovative solutions and cost-saving opportunities.
- Stay informed about developments in loan documentation and processing and assess their impact on the business.
- Manage the volume, quality, timeliness, and delivery of complex team deliverables, including loan documentation processes.
- Maintain the integrity of processes, operations, and associated results.
- Analyze loan-related issues when the appropriate course of action is unclear, and recommend or take action.
- Support internal clients—including product, sales, client delivery, and technology teams—and external corporate clients.
- Assess service quality and identify opportunities for process improvement and service or technology enhancements.
- Filter, prioritize, and validate complex material from multiple projects; define problems and develop solutions.
- Define, develop, implement, and track appropriate margin-related KPIs and SLAs for the group.
- Conduct client discovery and due diligence activities to meet client needs.
- Provide team leadership, coaching, training, guidance, and support to new recruits and junior staff.
- Build and maintain effective relationships with colleagues, management, clients, and stakeholders; understand their needs and provide solutions.
- Persuade, influence, and negotiate through collaborative communication.
- Assess risk in business decisions, protect the firm's reputation and assets, comply with applicable laws, rules, regulations, and policies, exercise sound ethical judgment, and escalate, manage, and report control issues transparently.
- Supervise others' activities and establish accountability for maintaining required standards.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k)
- Life insurance
- Accident insurance
- Disability insurance
- Wellness programs
- Paid time off, including vacation and sick leave
- Paid holidays
- Eligible employees may receive discretionary and formulaic incentive and retention awards
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What This Job Offers
Job Type
Full-time
Career Level
Manager
