Vice President, Lab Quality
About The Position
The Vice President of Lab Quality is a business partner to Regional Presidents and reports to the Chief Quality Officer. This executive role provides strategic leadership and oversight for quality and regulatory compliance across traditional and esoteric laboratories, ensuring tests and services meet customer expectations and regulatory requirements. The VP drives continuous improvement and develops and implements a global quality management system aligned with Quest Quality System Elements and Core Processes. The role shares responsibility for quality across regional laboratories, ensures CAP/CLIA compliance, and has dotted-line reports from other business units to support enterprise-wide quality alignment. The position is hybrid, and the selected candidate must be near a Quest Diagnostics hub location. Preferred locations are Clifton, NJ; Marlborough, MA; Chantilly, VA; Lenexa, KS; Tampa, FL; Irving, TX; or Wood Dale, IL. The role develops and executes quality strategy, leads regional quality teams, supports regulatory inspections and audits, and collaborates across functions to embed quality throughout the product lifecycle. It also uses AI and data analytics to identify improvements in test quality, cost, and efficiency. The VP leads and mentors a team of 8–10 quality professionals and must be able to travel up to 50% domestically, with some international travel required.
Requirements
- Bachelor’s degree in a scientific, life sciences, or engineering-related field.
- At least 15 years of progressive leadership experience in quality assurance and regulatory compliance in the diagnostics, commercial laboratory, clinical laboratory, or related industry.
- At least 7 years of experience in a senior quality assurance and regulatory compliance leadership role, with a proven track record of success.
- Expert knowledge of CAP/CLIA, FDA, and ISO regulations.
- Strong understanding of quality management systems, continuous improvement methodologies, and risk management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to think strategically and influence and motivate others.
- Ability to travel up to 50% domestically, with some international travel required.
Nice To Haves
- Advanced degree (master’s or PhD).
Responsibilities
- Develop and execute a global quality strategy for traditional laboratories aligned with company business objectives; communicate a vision for quality excellence and foster a culture of quality.
- Ensure compliance with applicable regulatory requirements, including CAP/CLIA, FDA, ISO, and other international standards; serve as a primary contact for regulatory agencies and support inspections and audits for traditional laboratories.
- Provide leadership and guidance to regional quality teams to ensure consistent application of quality standards and procedures across locations.
- Ensure adoption and execution of Quest harmonized global and enterprise processes, including the Quality Policy.
- Collaborate with R&D, medical safety, pharma and Diagnostics, manufacturing, and supply chain to ensure quality is built into all stages of the product lifecycle.
- Drive continuous improvement, using AI and data analytics to identify and implement best practices and improvements that advance test quality, reduce costs, and increase efficiency.
- Lead and mentor a high-performing team of 8–10 quality professionals at the regional and/or business-unit level, providing coaching, development, and performance management.
- Travel up to 50% domestically and undertake some international travel.
Benefits
- Day 1 medical, supplemental health, dental, and vision benefits for full-time employees working 30 or more hours.
- Well-being programs.
- Annual no-cost Blueprint for Wellness health assessment program.
- healthyMINDS mental health program.
- Vacation and Health/Flex Time.
- Six holidays plus one “MyDay” off.
- FinFit financial coaching and services.
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
- Employee stock purchase plan.
- Life and disability insurance, with buy-up option.
- Flexible Spending Accounts.
- Annual incentive plans.
- Matching gifts program.
- Education assistance through MyQuest for Education.
- Career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
