Vice President, Hearing Centers

WSA Americas•Washington, DC

About The Position

The Vice President, Hearing Centers will drive sales execution and strategy for HearUSA hearing centers, working with National Directors, District Managers, and more than 900 hearing center employees. As a member of the HearUSA Senior Leadership Team, the role coordinates with support teams to execute key ambitions for hearing center teams and advance the organization’s goal of delivering excellent hearing care.

Requirements

10+ years of sales management experience in a multi-unit environment.
Experience leading retail teams to achieve goals and a history of goal and revenue achievement.
Proven ability to build and develop management teams.
Ability to work evenings and weekends.
Travel to work with and support center management teams is required; extensive travel is expected, more than 21 days.

Nice To Haves

Preferred experience in a retail healthcare environment such as dental, vision, or hearing.
History of developing and implementing management models and store execution tools.
History of developing coaching and performance management systems to develop teams.
Familiarity with and experience improving P&L performance in a retail environment.
Demonstrated ability to develop reporting and analytics packages to support sales budget delivery and performance management.
5–10 years of experience preferred.

Responsibilities

Set strategic direction and lead HearUSA hearing centers to deliver sales budgets and achieve revenue and profit targets.
Build, refine, and execute an operating model for the center leadership team, including District Managers and National Directors, to support and develop staff and provide high-quality client care.
Execute and implement initiatives that improve efficiency and quality of care in HearUSA Hearing Centers.
Partner with marketing, analytics, finance, operations, and other internal teams to develop and implement reporting and analytics packages that assess and optimize business performance and budget achievement across districts and centers.
Recruit, build, and develop a high-performing center management team that can drive business goals, meet revenue targets, and develop center employees.
Participate as a member of the HearUSA Senior Leadership Team in developing and executing strategic vision and initiatives to deliver Simply Excellent Hearing Care.
Coordinate with learning and development teams to ensure consistent and effective onboarding and training programs for center teams.
Identify needs to improve center execution and business results, and partner with HearUSA leaders and teams to develop tools and strategies to optimize performance across hearing centers.
Champion the culture for HearUSA hearing center teams, celebrate successes, and provide leadership support toward changing lives through hearing care.
Travel to work with and support center management teams; work evenings and weekends as needed.