Vice President & General Manager
About The Position
Hunter Mountain seeks a brave, ambitious, and passionate leader to serve as its next VP and General Manager. The right candidate will enjoy and excel in environments where they must tackle and solve new and increasingly complex strategic business challenges and issues—incorporating the newest ideas, technologies, and approaches to business. They will also demonstrate strong learning agility and a high level of emotional intelligence and self-awareness. The successful individual will serve as an inspiring leader with a demonstrated track record of building high-performing teams and developing talent. Complete oversight, management and leadership of all aspects of resort operations including but not limited to mountain operations, transportation and parking, summer operations, food and beverage, ski and snowboard school, village operations, special events, guest services, community relations, resort safety and other areas as applicable. Matrix oversight for finance, sales & marketing, communications, human resources, governmental affairs, and resort safety.
Requirements
- 15+ years in Ski Resorts and/or Mountain Operations.
- 10 years in senior management role and managing multiple departments.
- Microsoft Windows, Microsoft Office.
- Written Communication and Public Speaking.
- Demonstrated strong financial management.
Nice To Haves
- Company courses in leadership, performance and goal setting.
- Knowledge of all compliance areas of oversight through regulatory agencies.
- Bachelor’s Degree
Responsibilities
- Responsible for driving business performance of the Resort including expense management and revenue generation and growth.
- Successfully recruit, hire, coach, motivate and develop an industry leading management team. Ensure management team is aligned with Vail Resorts goals, values, and stakeholders.
- Create a positive work culture that has an unwavering commitment to providing the best experience possible for each and every guest focusing on continuous improvement where every employee is proud to work for the Resort.
- Ensure that the guest and employee experience is nothing short of an Experience of a Lifetime. Meet or exceed all metrics and goals.
- Responsible for safety and security of employees and guests creating a positive employee experience and culture.
- Leads a sphere of influence that includes direct management of resort functions and indirect partnership of corporate functions including Sales & Marketing, Information Technology, Finance, HR, Development, and others.
- Builds and sustains strong, positive relationships with key community stakeholders. This includes city, county & state agencies, media, HOA and PUD boards, as well as real estate development companies - leading these groups toward alignment with key resort and company goals and initiatives.
- Maintains and increases subject matter expertise of ski and snowboard industry, stays abreast of industry trends and news, increases industry relationships and uses expertise to influence positive change throughout Vail Resorts.
- Ensure all company records are updated and that the necessary permits are in place for continued operation and Ski Area is fully compliant with local, state and federal rules and laws.
- Ensure compliance with all internal policies.
- Become an established leader in the region and community through the development and execution of progressive and smart strategic, master and capital plans.
- Prioritize and adapt in constantly changing business and environmental setting.
- Own and drive healthy and continual communication throughout Ski Area.
- Own and drive value creation of enterprise business priorities, as assigned
- Participate in formal meetings, collaborate with COEs and stay in regular communication with colleagues throughout Vail Resorts.
- Oversight review of all workers compensation and property loss reports in all resort operation departments in order to make adjustments and improve performance.
- Other duties as assigned.
Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
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What This Job Offers
Job Type
Full-time
Career Level
Executive
