Vice President, Content Production

Universal Music Group•Philadelphia, PA

About The Position

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world. Famehouse, a division of UMG, is the preeminent leader in D2C solutions in music, defining & delivering the industry’s best-in-class service to connect artists with their fans. Established & headquartered in Philly, Fame House powers eCommerce for UMG’s labels, artists, and Bravado, along with a select roster of 3rd party clients. Our success & culture is fueled by collaboration, both within FH and with our partners. We are passionate about the impact of eCommerce for artists, providing a full service solution to grow an artist’s owned business including strategy, creative, storefront merchandising, fulfillment, customer service, technology, and more. How we LEAD: Merchandise and e-commerce is part of the fabric of music culture. For artists, it’s a way to develop and further articulate their brand. For fans, it’s another pathway to connecting with an artist and the culture they represent. Famehouse is seeking a Vice President of Content Production, reporting into the SVP of Digital Creative Services. This senior leader will build and oversee a world-class content team spanning photography, video, live-streaming, and post-production, helping shape the future of D2C E-commerce and fan engagement through premium creative output. The Content Production team is responsible for producing a diverse slate of deliverables, from high-volume product and campaign assets to social content, premium VOD, and live broadcasts. This leader will establish scalable systems and a full production infrastructure, including a major East Coast facility, ensuring creative excellence, operational rigor, and fiscal accountability across all workstreams. The VP will lead a team of Content Creative Directors responsible for developing and executing world-class photo, video, and live content. This team partners directly with Project Creative Directors and the Design & Direction group to ensure all produced content aligns with the overarching creative vision, meets the highest quality standards, and delivers on partner and artist objectives. This team pillar is the operational and logistical foundation that enables the creative vision to thrive. The right candidate will be an expert in information management, proactive problem solving, and production leadership, ensuring the team delivers its best work, on time, on budget, and on brand.

Requirements

12–15 years of experience in content production, including 5+ years in senior leadership roles overseeing large-scale creative or production teams.
Proven success leading end-to-end production across photo, video, and live-streaming formats.
Experience managing complex budgets, production schedules, and facility operations.
Deep understanding of both creative and operational needs in content production, from pre-visualization through delivery.
Track record of collaborating with creative leadership to deliver world-class artist and brand content.
Expertise in vendor management, studio operations, and post-production pipelines.
Strong familiarity with label and artist ecosystems, particularly within UMG or similar entertainment environments.
Demonstrated ability to build layered teams, scale workflows, and deliver consistent, high-quality output across multiple concurrent projects.
Passion for storytelling, music, and technology—and a relentless focus on executional excellence.

Responsibilities

Recruit, develop, and lead a best-in-class content team across video, photography, post-production, and live-streaming.
Build and oversee a large-scale production facility on the East Coast, establishing infrastructure, systems, and workflows that support both volume and creative innovation.
Develop scalable content pipelines to support a diverse slate including e-commerce product content, digital marketing campaigns, social media assets, and premium long-form content.
Partner closely with Project Creative Directors and the Design & Direction team to ensure creative alignment across all visual outputs.
Oversee production budgets, schedules, and vendor relationships, balancing creative ambition with operational discipline.
Build post-production capabilities, optimizing workflow efficiency and asset management across projects.
Collaborate with the Physical Production team to bring complex creative treatments to life through practical and technical excellence.
Partner cross-functionally with Product, Merchandising, Engagement, and Strategy teams to integrate content seamlessly across campaign touchpoints.
Champion innovative production techniques, new formats, and emerging technologies to keep Fame House at the forefront of digital creative production.
Inspire internal teams and external partners through exceptional creative standards, operational transparency, and shared vision.

Benefits

Comprehensive medical, dental, and vision coverage
Including 100% coverage for out-patient in-network mental health services
Fertility coverage for eligible medical plan participants
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
Student Loan Repayment Assistance and Tuition Reimbursement
401(k) with 100% immediate vesting on the first 5% of your contributions, plus an additional UMG contribution
A variety of ways to prioritize much-needed time away from work including:
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent