Vice President, Client Solutions (Facilities Management)

Newmark•TX, TX

About The Position

Newmark is seeking a Vice President, Client Solutions to lead and build its Facilities Management Solutions function. Reporting to the Global Head of Client Solutions and working closely with the Head of Facilities Management, this person will serve as the client-facing leader and subject matter expert for FM-specific opportunities and the FM component of multi-service pursuits. The role owns the full arc of facilities management pursuits, from early solution development with sales professionals and clients through pricing, formal proposals or RFP responses, and client presentations. For FM-specific opportunities, the Vice President leads the entire pursuit; for multi-service opportunities, the Vice President owns the FM component and partners with the lead responsible for the overall pursuit. This is both a build and leadership role. The Vice President will initially work hands-on across pricing, content, staffing, and client presentations, recommend how the function should be structured and staffed, and then hire, develop, and coach a team as the function grows. The role remains closely involved in the details of FM solutions as the team develops. AI-enabled research, writing, and productivity tools are expected to be used consistently to improve pursuit speed and quality. The position requires travel as needed for client meetings, site walk-throughs, and pursuit activity. Working conditions are described as normal, without disagreeable elements.

Requirements

Bachelor's degree in Business, Real Estate, Finance, Economics, Marketing, or a related field.
8–12+ years of experience in facilities management, integrated facilities management, occupier solutions, business development, consulting, or a related client-facing solutions role.
Deep expertise in facilities management service delivery, including staffing models, KPI and governance frameworks, transition planning, and FM engagement pricing structures.
Demonstrated experience building or establishing a new function, team, or practice area, including defining its scalable needs and hiring over time.
Willingness to work hands-on as an individual contributor across pricing, content, and staffing, at least initially.
Ability to operate amid ambiguity in a function without established processes, tools, or a team, and to build a scalable solution and supporting team.
Experience owning a pursuit end to end at a strategic and client-facing level, from early solution development through proposal creation and client presentation.
Ability to contribute as part of a larger multi-service solution and coordinate effectively with the lead solutions owner on complex cross-service pursuits.
Confident presentation skills with prospective clients, including in site walk-throughs and finalist presentations.
Strong understanding of applying AI-enabled tools to research, drafting, and pursuit workflow efficiency.
Excellent written and verbal communication skills, including the ability to explain complex FM concepts in clear client-facing language.
Strong leadership, project management, and organizational skills, including the ability to manage multiple concurrent pursuits and lead a growing team.
High level of executive presence, professionalism, discretion, and sound judgment.
Advanced proficiency in Microsoft Office, especially PowerPoint, Word, and Excel.
Ability to travel as needed for client meetings, site walk-throughs, and pursuit activity.

Nice To Haves

An advanced degree is a plus.

Responsibilities

Lead and build Newmark's Facilities Management Solutions function, initially working hands-on across pricing, content, staffing, and client presentation and evolving into team leadership as the function grows.
Serve as the client-facing leader for Newmark's facilities management capabilities throughout the pursuit process, from initial qualification through formal response submission.
Partner with sales professionals and clients to shape appropriate facilities management solutions from the outset.
Own the FM component of multi-service opportunities and coordinate with the overall pursuit solutions lead to integrate it with the broader offering.
Recommend how Facilities Management Solutions should be structured and staffed to scale, grounded in direct pursuit experience.
Lead hiring and development of the Facilities Management Solutions team as the approved structure is implemented, transitioning over time from personally executing pursuits to leading and coaching the team.
Partner with the pricing team on FM pricing and provide subject matter expertise and direct guidance.
Explain the rationale behind pricing and the broader solution, including how staffing, scope, and service levels affect costs.
Work hands-on with Solution Managers and writers to develop proposals, RFP responses, executive summaries, and presentation content.
Define win themes and solution narratives for FM and FM-inclusive pursuits, ensuring they reflect what Newmark can deliver.
Present proposed solutions to prospects with sales professionals, including through site walk-throughs, finalist presentations, and other client-facing pursuit meetings.
Use AI-enabled research, writing, and productivity tools throughout the pursuit workflow and ensure the team uses them to synthesize inputs, accelerate drafting, and improve deliverable quality and consistency.
Work with operations, finance, sourcing, technology, and subject matter experts to validate that proposed FM solutions are commercially sound and deliverable as written.
Monitor facilities management market trends, competitive positioning, and occupier expectations, and apply this knowledge to how Newmark's FM solutions are developed and positioned.
Perform other duties as assigned.