Vice President, Client Processing Manager - Loans Enablement
About The Position
BNY is seeking a Vice President, Client Processing Manager to join its Loans Enablement Operations team in Houston, Texas. The role is part of the Transaction Processing function and is responsible for ensuring client transactions are executed seamlessly, accurately, and on time. It supports BNY’s client-centricity and operational efficiency priorities by handling complex processing tasks and promoting accountability, collaboration, and innovation. The position includes working with clients and internal teams, serving as a subject matter expert, and identifying opportunities to improve transaction workflows and the client experience. The successful candidate will bring relevant transaction-processing experience and strong analytical, communication, and organizational skills. BNY offers competitive compensation, benefits, and wellbeing programs. Eligible employees may participate in a 401(k) plan and company-sponsored medical, dental, vision, and basic life insurance plans. Other benefits may include paid time off, generous paid leaves, and paid volunteer time. The position may also be eligible for an annual discretionary incentive award, subject to applicable plan terms.
Requirements
- Bachelor’s degree in Business, Finance, or a related field.
- Typically 5–8 years of experience.
- Strong analytical and problem-solving abilities for managing complex transaction processes.
- Excellent communication and interpersonal skills for collaborating with clients and internal teams.
- Proficiency in transaction-processing systems and ability to leverage technology for process improvements.
- Applicable local or regional licenses or certifications, as required by the business.
- Attention to detail.
- Ability to self-manage, prioritize, and execute workload.
- Familiarity with technical applications, including Microsoft Office applications.
Nice To Haves
- Advanced degree or professional certifications in finance or business administration.
- Hands-on syndicated loan experience and familiarity with loan servicing, ClearPar, and LSTA.
- Experience in brokerage processing.
- Prior loan operations experience in a financial services setting.
Responsibilities
- Lead client transaction execution using advanced transaction-processing knowledge, ensuring accuracy and timeliness.
- Collaborate with cross-functional teams to optimize transaction workflows, improve efficiency, and reduce operational risks.
- Provide subject-matter expertise, guidance, and training to junior team members.
- Monitor and analyze transaction-processing metrics, identify trends, and implement improvements to the client experience.
- Work with clients to resolve complex transaction-related issues and maintain strong client relationships.
- Drive process innovation using industry best practices.
Benefits
- Competitive compensation
- Wellbeing programs
- Flexible global resources and tools
- Generous paid leaves
- Paid volunteer time
- 401(k) plan for eligible employees
- Medical insurance for eligible employees and dependents
- Dental insurance for eligible employees and dependents
- Vision insurance for eligible employees and dependents
- Basic life insurance for eligible employees and dependents
- Vacation and sick time, depending on the position
- Potential eligibility for an annual discretionary incentive award
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What This Job Offers
Job Type
Full-time
Career Level
Senior
