Vice President, Chief Revenue Cycle Officer
About The Position
Atlantic Health is seeking an accomplished and visionary Vice President, Chief Revenue Cycle Officer (CRCO) to lead the full spectrum of revenue cycle operations across our growing network of hospitals, physician practices, ambulatory centers, and specialty services. This executive will serve as the strategic architect and operational leader responsible for ensuring that Atlantic Health’s revenue cycle is efficient, patient centered, technologically advanced, and aligned with our mission of delivering exceptional and accessible care to the communities we serve. The CRCO will oversee all front‑end, mid‑cycle, and back‑end revenue functions, including patient access, clinical documentation integrity, coding, billing, collections, denials management, revenue integrity, and payer relations. This leader will drive enterprise‑wide standardization, operational excellence, and financial performance while championing a seamless and compassionate patient financial experience. As a key member of the senior leadership team, the CRCO will work closely with clinical, operational, and financial executives to support organizational growth, strengthen reimbursement, and ensure Atlantic Health remains a high‑performing and financially resilient healthcare organization. The ideal candidate brings deep expertise in hospital and physician revenue cycle operations, a strong record of leading large and complex teams, and the ability to navigate a dynamic regulatory and payer environment. This is a high‑impact role for a forward‑thinking leader who thrives in a mission‑driven and patient‑focused environment and is committed to advancing the financial health and long‑term sustainability of Atlantic Health.
Requirements
- Deep expertise in hospital and physician revenue cycle operations
- Strong record of leading large and complex teams
- Ability to navigate a dynamic regulatory and payer environment
- Experience with Epic or other EHR/RCM platforms
Responsibilities
- Provide executive oversight for all revenue cycle functions across Atlantic Health’s hospitals, physician practices, ambulatory sites, and service lines.
- Develop and execute a unified revenue cycle strategy aligned with Atlantic Health’s mission, financial goals, and growth priorities.
- Lead a large, multi-site team with a focus on performance, accountability, and continuous improvement.
- Oversee scheduling, registration, insurance verification, financial clearance, and point-of-service collections.
- Implement processes that improve patient access, reduce wait times, and enhance the overall patient financial experience.
- Ensure accuracy of demographic and insurance data to support clean claims and reduce downstream denials.
- Lead CDI and coding teams to ensure accurate, compliant, and complete documentation.
- Partner with clinical leadership to improve documentation quality and physician engagement.
- Ensure coding accuracy to optimize reimbursement and reduce audit risk.
- Oversee all billing, follow-up, cash posting, and collections activities for hospital and professional services.
- Implement best-practice workflows to reduce denials, accelerate cash flow, and improve net revenue.
- Develop and monitor KPIs, dashboards, and performance metrics across the revenue cycle.
- Ensure accurate charge capture, compliant billing practices, and alignment between clinical operations and financial processes.
- Partner with service line leaders to optimize charging structures and identify revenue leakage.
- Lead internal audits and collaborate with compliance to mitigate risk.
- Collaborate with contracting and managed care teams to support payer negotiations and reimbursement strategies.
- Resolve systemic payer issues, improve claims adjudication, and strengthen payer partnerships.
- Monitor regulatory and reimbursement changes affecting Medicare, Medicaid, and commercial payers.
- Partner with IT and digital innovation teams to optimize Epic or other EHR/RCM platforms.
- Drive automation, AI-enabled workflows, and digital tools to improve efficiency and reduce manual work.
- Lead initiatives to modernize the revenue cycle and enhance transparency.
- Champion a compassionate, patient-centered approach to financial communication and billing.
- Oversee financial counseling, price transparency, and patient payment solutions.
- Ensure compliance with the No Surprises Act and other patient-focused regulations.
- Manage vendor/s to ensure cost effective services, performance expectations, and regulatory compliance.
- Trace key KPIs, SLA, and PLAs indicators to drive accountability and continuous improvement.
- Work closely with the CFO, CHSO, CMO, CNE, CIO, network team, and physician enterprise leadership to align revenue cycle operations with clinical and operational priorities.
- Support organizational growth initiatives, new service lines, and ambulatory expansion.
- Serve as a trusted advisor to senior leadership on revenue cycle performance and strategy.
Benefits
- Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
- Life & AD&D Insurance.
- Short-Term and Long-Term Disability (with options to supplement)
- 403(b) Retirement Plan: Employer match, additional non-elective contribution
- PTO & Paid Sick Leave
- Tuition Assistance, Advancement & Academic Advising
- Parental, Adoption, Surrogacy Leave
- Backup and On-Site Childcare
- Well-Being Rewards
- Employee Assistance Program (EAP)
- Fertility Benefits, Healthy Pregnancy Program
- Flexible Spending & Commuter Accounts
- Pet, Home & Auto, Identity Theft and Legal Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
