Vice President - Branch Manager

First South Financial Federal Credit UnionCollierville, TN
$60,000 - $72,000Onsite

About The Position

This position assists in supervising all phases of branch operations. The role involves conducting management duties such as planning, organizing, motivating, training, and communicating. It also includes the development and implementation of goals, preparing monthly board reports, and submitting required forms to management. The Vice President - Branch Manager provides leadership, coaches and mentors staff, and is responsible for cash control and handling in accordance with regulations. They also recommend and develop policy revisions, approve leave, manage timecards, ensure sufficient supplies, communicate with indirect partners, participate in civic organizations, supervise all activities, and motivate staff for optimum efficiency. Additionally, the role involves actively participating in a needs-based sales program by offering products and services to members and training staff to do the same. Other duties may be assigned.

Requirements

  • Knowledge and experience in the use of PCs, calculators, fax machines and copiers is necessary.
  • Must be goal-oriented and highly-motivated individual.
  • Excellent oral and written communication skills.
  • Must have ability to handle member concerns and problems, meet deadlines, prioritize and be able to handle multi-tasks as well as exhibit solid decision making skills.
  • Strong leadership and motivational skills are necessary.
  • Presentation skills that include the ability to speak in meetings within the organization and also represent the credit union in front of large groups at outside functions such as seminars or visits to other credit unions.
  • In-depth knowledge of Loan and teller functions.

Nice To Haves

  • Bachelor’s degree in Business or related field, preferably with related Master’s degree. Extensive experience will be considered in the place of formal education.

Responsibilities

  • Conduct management duties such as planning, organizing, motivating, training, and communicating.
  • Development and implementation of goals.
  • Prepare and ensure accuracy of monthly board reports in a timely manner and by the deadline set by management.
  • Submit all required forms to management each month; maintenance/branch image form, member service monitoring, etc.
  • Provide leadership and set an example for employees concerning manner, dress, attitude, and professionalism.
  • Coach and mentor staff to provide career pathing. Correct areas that need improvement and ensure management is aware of ongoing issues, providing documented counseling to staff when instructed to do so.
  • Responsible for determining that proper control and individual accountability of cash and the handling of cash are in accordance with the regulations and accepted accounting principles.
  • Verify cash in the possession of tellers, cash in the vault and ATM as directed by credit union policy.
  • Recommend revisions to branch policies and procedures. Develop new policies and procedures for approval by upper management.
  • Institute and implement branch procedure changes as requested.
  • Approve all sick leave, annual leave, and/or PTO for the branch, receiving approval prior to when necessary.
  • Work timecards in a timely manner, ensuring they are completed before the deadline set by Human Resources.
  • Ensure that proper housekeeping procedures are followed and communicates with the appropriate person when they are not.
  • Responsible for keeping sufficient supplies and forms to carry on day to day business.
  • When necessary communicate with Indirect partners and ensure timely funding of Indirect deals.
  • Be actively involved in civic organizations in the community.
  • Supervise all activities, including implementation of established procedures.
  • Develop, train and motivate staff in order to achieve optimum efficiency.
  • Actively participate in needs-based sales program by offering products and services to members. Motivate staff to do the same; training and providing support when needed.
  • Perform other duties as assigned.
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