Branch Vice President

DuraServ Corp • Suwanee, GA

1d • Onsite

About The Position

DuraServ is seeking a Branch Vice President to drive performance through people, process, and operational discipline. This is an operator's role where the Branch Vice President leads from the top of the branch, setting direction, developing people, managing financial performance, and ensuring sales execution and service delivery meet DuraServ's standards. The ideal candidate will have experience running a P&L, building teams, making sound business decisions, and managing customer relationships. This role is not for a salesperson waiting to close the next deal, but for a leader who thinks like an owner and focuses on the overall success of the branch.

Requirements

• Proven operational leader with experience running a P&L.
• Experience building teams, coaching underperformers, and creating cultures of accountability and results.
• Sound business decision-maker, using market knowledge, financial data, and customer intelligence.
• Customer relationship leader, engaging at the senior level, resolving escalations, and setting the tone for customer treatment.
• Operationally fluent, comfortable managing inventory, facilities, scheduling, and compliance in a multi-function branch environment.
• Excellent communicator across team, customers, vendors, and regional leadership.
• 5+ years of combined B2B sales and operational leadership experience.
• Background in industrial or distribution services required.
• Valid driver's license and clean driving record required.

Nice To Haves

• Bachelor's degree highly preferred; equivalent education and experience considered.
• Previous experience managing sales professionals is strongly preferred.

Responsibilities

• Manage overall branch operations including sales execution, service delivery, staffing, training, inventory, facilities, and financial controls.
• Monitor and drive branch financial performance to achieve sales, growth, and profitability targets, owning the P&L, forecast, and outcome.
• Provide input to strategic decisions affecting the branch and participate in budget development with regional leadership.
• Maintain and apply current knowledge of markets served, customers, vendors, and competitors.
• Directly lead the branch sales team, setting targets, coaching performance, and building a culture of accountability and results.
• Lead quoting, scheduling, and job execution to ensure service work and projects are delivered safely, on time, and within scope.
• Build and manage customer relationships that drive satisfaction, retention, and growth.
• Enforce safety, quality, and regulatory compliance across branch operations, including routine field and warehouse audits and corrective action follow-through.
• Lead the service team through subordinate managers and directly develop the sales professionals under leadership.
• Coach and develop the team on technical skills, sales skills, and professional standards.
• Ensure staffing levels, training cadence, and performance management practices keep the branch operating at full capacity.

Benefits

• Competitive base salary + performance incentives tied to branch results
• Medical, dental, vision, supplemental insurance plans
• 401K with company match
• Company-provided life insurance
• Short-term and long-term disability
• My Personal Health Assistant program
• Continuous training, professional development, and a clear path to regional leadership
• National infrastructure with local ownership
• Employee discount programs through DuraServ's corporate partnerships

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree