Vice President | Applications

CBIZ•Kansas City, MO

19h•Hybrid

About The Position

CBIZ Benefits and Insurance is separating from CBIZ and building its own technology organization. The Vice President of Applications will own the application landscape supporting the Benefits and Insurance businesses, including core platforms, custom and homegrown systems, and a new ERP. The role will help determine which applications to retain, replace, or retire; lead the transition from CBIZ-provided systems; and build a nimble team focused on business value. The VP owns application strategy, architecture direction, build-versus-buy decisions, and modernization; leads application separation, data segregation, and cutover; and manages transition services agreements, vendor contract assignments and consents, and Day-One and standalone readiness. The role participates in ERP selection and implementation, partnering with the CFO and business leaders on financial reporting, close, and audit readiness. It also runs technology intake and prioritization, builds and leads the application team, directs integrations across the application and data ecosystem, and owns Salesforce, agency management and benefits administration platforms, and other SaaS and off-the-shelf systems. The position leads homegrown software development across the full lifecycle using secure SDLC practices, and manages a development organization that uses onshore and offshore partners. It implements AI solutions to improve operations and delivery velocity, partners on AI governance and vendor risk, and works with Finance on software capitalization processes, time tracking, and audit support. The VP partners with Benefits and Insurance business leaders, coordinates with infrastructure and security on identity, access, and application risk, supports SOC 2 and PHI/PII requirements, and owns the applications budget, including capital and operating expenses. The role also designs, builds, and deploys a data warehousing strategy and ensures master data management and self-service tools are available to users. Success measures include separating applications from CBIZ on schedule and within the TSA window; selecting and implementing the ERP on time and within budget; establishing transparent intake and a prioritized roadmap; achieving measurable gains in delivery velocity and operational efficiency through AI; and maintaining a stable, engaged, high-performing team.

Requirements

Bachelor’s degree required.
At least 10 years of experience in a related field.
At least 5 years of supervisory experience.
10+ years managing software development teams, with experience at a senior leadership level.
Deep experience managing custom-built applications as well as off-the-shelf and SaaS platforms.
Experience implementing a new ERP system, such as Microsoft Dynamics or NetSuite.
Experience developing and managing homegrown platforms.
Experience in the Benefits and Insurance industry, including agency management platforms such as Applied Epic or Vertafore AMS360.
Experience managing Salesforce.com, including CRM and Service Cloud.
Ability to understand the overall application and data ecosystem and direct integrations among applications.
Experience leading a carve-out, divestiture, or TSA-based separation.
Experience selecting and implementing enterprise ETL tools.
Experience managing large SQL environments.
Demonstrated success implementing AI solutions that improve business operations and driving AI use within development teams.
Experience managing teams that use onshore and offshore partners.
Working knowledge of software capitalization processes and policies.
Ability to run a technology intake and prioritization process.
Strong collaboration skills and a genuine desire to partner with the business.
Ability to manage deadlines and multiple assignments, and prioritize accurately.
Proficient use of applicable technology.
Must be able to travel based on department needs.

Nice To Haves

Private equity or sponsor-backed company experience, including board and sponsor reporting.
Experience with integration platforms, carrier and EDI feeds, and data and analytics platforms.
Experience working with the Genesys telephony system.
Familiarity with delivery metrics such as DORA and product-oriented delivery models.
Advanced degree.

Responsibilities

Own the application portfolio, architecture direction, build-versus-buy decisions, and modernization of homegrown platforms.
Lead application separation, data segregation, and cutover from CBIZ systems; manage TSAs and exit criteria, vendor contract assignment and consent, and Day-One and standalone readiness.
Participate in ERP selection and implementation, and partner with the CFO and business partners on standalone financial reporting, close, and audit readiness.
Run technology intake and prioritization, ensuring requests have business cases, clear ownership, and ranked priorities; manage portfolio value, cost, and capacity.
Build a nimble, product-minded team, retain transferred talent, and hire as needed.
Understand the application and data ecosystem and direct integrations among applications.
Manage Salesforce (CRM and Service Cloud), agency management and benefits administration platforms, and other SaaS and off-the-shelf systems.
Lead development and management of homegrown platforms across the software lifecycle, using secure SDLC practices.
Manage a development organization using onshore and offshore partners, including vendor selection, SLAs, and performance management.
Implement AI solutions to improve business operations and promote AI use to increase development velocity and automation; partner on AI governance, data handling, and vendor risk.
Apply software capitalization processes and policies with Finance, including time tracking and audit support.
Partner with Benefits and Insurance business leaders to turn business needs into outcomes.
Work with the infrastructure and security leader on identity, access, and application risk, and support SOC 2 and PHI/PII requirements.
Own the applications budget, including capex and opex.
Design, build, and deploy a data warehousing strategy for the new organization; ensure master data management and self-service tools are available to users.
Meet application separation, ERP implementation, intake process, AI improvement, and team performance success measures.
Travel based on department needs.